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Description
Porchlight serves as a cloud-based platform tailored for the booking and management needs of independent pubs, restaurants, and cafés. Featuring an AI phone assistant named Thomas, it efficiently manages incoming calls and schedules reservations based on real-time availability, forwarding any unmanageable requests to staff for follow-up. All booking channels, including phone, website, and Google, are consolidated into a single venue diary equipped with a comprehensive floor plan. Additionally, the staff app integrates various functionalities such as rota management, clock-in systems, payroll tracking, tips management, and food safety inspections, providing a centralized tool for venues to oversee bookings and daily staff operations. This service is specifically designed to assist independent hospitality establishments in the UK, ensuring they can effectively manage reservations during peak service hours as well as outside of operating hours. With Porchlight, venues can optimize their operations and enhance customer service.
Description
Introducing a straightforward electronic reservation system designed for restaurants, simpleERB is the ultimate diary and booking management tool that enhances customer service for every diner. This user-friendly platform keeps track of customer preferences and information, enabling you to operate your restaurant more effectively while boosting your revenue. Affordable and easy to maintain, you can quickly register and set up your reservation system without hassle. With a flexible monthly contract that requires no long-term commitment, you have the freedom to pause or resume your plan at any time, as well as adjust your subscription based on your business needs. There's no need for additional hardware; the system is compatible with PCs, Macs, Windows POS systems, and iPads, allowing for multi-user access. From 5pm, a recognized leader in the industry, has facilitated millions of online reservations for restaurants. You can manage bookings through various channels such as your website, Facebook, Twitter, and Instagram, while securely processing deposits and credit card information to eliminate "No Shows." Additionally, simpleERB allows you to build a comprehensive customer database and manage waitlists, all while sending automatic SMS and email reminders to keep your patrons informed. This system not only streamlines your booking process but also fosters a personalized dining experience.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Facebook
No
Google Business Profile
Yes
Instagram
No
Spillover
No
Tripadvisor
No
X (Twitter)
No
Integrations
Facebook
Yes
Google Business Profile
No
Instagram
Yes
Spillover
Yes
Tripadvisor
Yes
X (Twitter)
Yes
Pricing Details
£249/venue/month
£249 per venue per month, VAT included. A 14-day free trial is available.
Free Trial
Yes
Free Version
No
Pricing Details
$18.50 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Porchlight Hospitality
Founded
2026
Country
United Kingdom
Website
porchlightpro.com
Vendor Details
Company Name
simpleERB
Country
United Kingdom
Website
www.simpleerb.com/home/
Product Features
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
No
Mobile App Booking
No
Online / Website Reservations
No
Reminders
No
Reporting / Analytics
No
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No
Product Features
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
No
Mobile App Booking
No
Online / Website Reservations
No
Reminders
No
Reporting / Analytics
No
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No
Alternatives
No Alternatives