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Description
Porchlight serves as a cloud-based platform tailored for the booking and management needs of independent pubs, restaurants, and cafés. Featuring an AI phone assistant named Thomas, it efficiently manages incoming calls and schedules reservations based on real-time availability, forwarding any unmanageable requests to staff for follow-up. All booking channels, including phone, website, and Google, are consolidated into a single venue diary equipped with a comprehensive floor plan. Additionally, the staff app integrates various functionalities such as rota management, clock-in systems, payroll tracking, tips management, and food safety inspections, providing a centralized tool for venues to oversee bookings and daily staff operations. This service is specifically designed to assist independent hospitality establishments in the UK, ensuring they can effectively manage reservations during peak service hours as well as outside of operating hours. With Porchlight, venues can optimize their operations and enhance customer service.
Description
Table Harmony is an online system designed specifically for managing reservations and tables in restaurants. It features a user-friendly booking page and a digital calendar that enables staff to efficiently handle guest reservations, evaluate booking requests, and utilize automatic confirmations while also allowing them to define booking hours, limits on party size, and overall service capacity. Additionally, restaurants have the capability to manually add reservations received via phone, WhatsApp, Facebook Messenger, or in-person visits, as these entries are not automatically synchronized. The system includes tools for managing dining areas, combining tables, setting availability schedules, and implementing Smart Table Allocation to optimize seating arrangements. With the Harmony Plus plan, restaurants gain access to enhanced features such as a visual representation of the floor plan, detailed guest records and visit histories, methods for collecting feedback, promotional offers, event management, and the option to include custom questions during the booking process. The software is versatile, allowing restaurant staff to operate it seamlessly on computers, tablets, and smartphones through a web browser or a downloadable shortcut, ensuring that they can manage reservations from virtually anywhere. Overall, Table Harmony aims to streamline the dining experience for both staff and patrons, enhancing operational efficiency across the board.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Google Business Profile
No
Pricing Details
£249/venue/month
£249 per venue per month, VAT included. A 14-day free trial is available.
Free Trial
Yes
Free Version
No
Pricing Details
€20/month
The entry plan costs €20 per month per restaurant. Harmony Plus costs €40 per month and adds a visual floor plan and additional guest-management tools. A 30-day free trial is available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Porchlight Hospitality
Founded
2026
Country
United Kingdom
Website
porchlightpro.com
Vendor Details
Company Name
Table Harmony
Founded
2026
Country
Spain
Website
tableharmony.es/
Product Features
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
No
Mobile App Booking
No
Online / Website Reservations
No
Reminders
No
Reporting / Analytics
No
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No
Product Features
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
No
Mobile App Booking
No
Online / Website Reservations
No
Reminders
No
Reporting / Analytics
No
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No
