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Description
Pluspoint is an all-encompassing platform aimed at enhancing customer experience and managing reputation for businesses with multiple locations. It provides an array of tools for overseeing listings, reviews, customer feedback, and social media interactions, assisting businesses in drawing in, converting, and keeping their clientele. With functionalities such as omnichannel messaging, automated responses to reviews, and campaign oversight, Pluspoint empowers companies to amplify their online presence, strengthen customer relationships, and refine their marketing strategies. This platform is particularly well-suited for sectors including automotive, healthcare, real estate, retail, and hospitality, making it a versatile solution for diverse business needs. Its comprehensive approach ensures that businesses can effectively adapt to the evolving landscape of customer expectations and market dynamics.
Description
Local business owners are well aware of the importance of maintaining a good reputation; however, they often struggle to find the time to pursue reviews, engage with customers, or consistently manage social media accounts. RecensioAI simplifies this process by automating everything.
Following each customer visit, RecensioAI promptly dispatches review requests via email, SMS, or WhatsApp. Satisfied customers are directed to leave feedback on Google, while those with grievances are given a private avenue to communicate with the owner, thus preventing negative reviews from being published.
Each review receives a swift response crafted by AI, which is delivered in the language of the customer and aligns with your brand's voice.
Additionally, RecensioAI serves as a comprehensive marketing platform. It utilizes AI to generate and schedule new posts for Instagram, Facebook, and Google on a weekly basis. The platform also facilitates email marketing campaigns for your customer database, automatically showcases top reviews as branded social media content, manages your Google Business Profile, collects WiFi leads, and monitors local competitors.
With just one dashboard and a single subscription, RecensioAI is designed to replace tools like Birdeye, Hootsuite, and Mailchimp, making the setup process a breeze that takes only 10 minutes. This efficiency allows business owners to focus more on their core operations while RecensioAI takes care of their online presence.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Facebook
Google Business Profile
Instagram
Axis LMS
Tripadvisor
WhatsApp
Integrations
Facebook
Google Business Profile
Instagram
Axis LMS
Tripadvisor
WhatsApp
Pricing Details
$39/location/month
Free Trial
Free Version
Pricing Details
$47/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Pluspoint
Founded
2021
Country
United States
Website
www.pluspoint.io
Vendor Details
Company Name
RecensioAI BV
Founded
2026
Country
Netherlands
Website
my.recensioai.com
Product Features
Local Marketing
Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Product Features
Local Marketing
Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management