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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Planhat is a Customer Success Platform that makes Customer Success easy. Planhat is beautiful and simple to use. It can help you reduce churn and upsell more, increase user engagement, and maximize the lifetime value your customers. Planhat is designed for everyone, from the CS rep to C-Suite. It offers all the functionality and features that you would expect from a modern Customer Success Platform. The difference is in how easy it is to use and how simple it is to implement.

Description

Raaft assists SaaS companies to reduce churn, and get better feedback from customers. Raaft provides a no-code retention flow to your subscribers when your subscribers hit 'Cancel. To get subscribers to stay longer, you can ask them why they are leaving and provide custom responses. To build a better product, you can collect better feedback and obtain higher-quality analysis.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Zapier Yes 
AccessOwl Yes 
Aircall Yes 
Baremetrics No 
Braintree No 
Desktop.com Yes 
Freshdesk Yes 
Gmail Yes 
Google Calendar Yes 
HubSpot CRM Yes 
Kleene Yes 
Lantern Yes 
Mailchimp Yes 
Microsoft Outlook Yes 
Pipedrive Yes 
Salesforce Yes 
Segment Yes 
Slack Yes 
Stripe No 
Zendesk Yes 

Integrations

Zapier Yes 
AccessOwl No 
Aircall No 
Baremetrics Yes 
Braintree Yes 
Desktop.com No 
Freshdesk No 
Gmail No 
Google Calendar No 
HubSpot CRM No 
Kleene No 
Lantern No 
Mailchimp No 
Microsoft Outlook No 
Pipedrive No 
Salesforce No 
Segment No 
Slack No 
Stripe Yes 
Zendesk No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Planhat

Founded

2014

Country

Sweden

Website

www.planhat.com

Vendor Details

Company Name

Raaft

Founded

2018

Country

United States

Website

www.raaft.io

Product Features

Account Planning

Account Segmentation No 
Account Tracker No 
Annual Account Plan No 
Communication Matrix No 
Competitor Stacking No 
Dashboard No 
Performance Metrics No 
Relationship Mapping No 
Trend Monitoring No 
White Space Analysis No 

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

Customer Success

Account Alerts Yes 
Account Management Yes 
Communication Management Yes 
Customer Engagement Yes 
Customer Lifecycle Management Yes 
Health Score Yes 
Onboarding Yes 
Revenue Management Yes 
Usage Tracking / Analytics Yes 
Win / Loss Analysis Yes 

Product Features

Customer Success

Account Alerts No 
Account Management No 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score Yes 
Onboarding No 
Revenue Management Yes 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

Alternatives

Alternatives