Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

SolarWinds®, Pingdom®, is a SaaS-based web application performance monitoring solution that is powerful and affordable. It is a single product that provides comprehensive web app performance monitoring and user experience monitoring. It includes four main capabilities: 1. Monitoring the uptime of webpages and other critical components such as APIs. CDNs, DNS and networks, email, and many other things 2. Monitoring page speed and page rankings 3. Monitoring synthetic transactions from the simplest to most complex Transaktions 4. Real user monitoring (RUM) allows for a deeper understanding of users. The user's digital experience and web application availability and performance

Description

TrueDEM, developed by panagenda, serves as a specialized Digital Experience Monitoring (DEM) tool tailored for Microsoft 365 ecosystems. This solution empowers IT departments with comprehensive insights into the actual user experiences across various Microsoft applications such as Teams, Outlook, SharePoint, and OneDrive, by linking network performance, device health metrics (including CPU, memory, and disk usage), Wi-Fi quality, and the operational status of Microsoft 365 services into a unified and actionable dashboard. By identifying issues like poor call quality in Teams, delays in application loading, and subpar network conditions before they escalate into help desk requests, TrueDEM allows IT teams to address problems using concrete root-cause analysis rather than relying on speculation. Moreover, it facilitates both agent-based endpoint monitoring and collects data from synthetic and real-user telemetry, enabling it to track trends and anomalies week over week, while also providing detailed reports on adoption rates, engagement levels, and experience benchmarks across various sites, departments, or the entire organization. Ultimately, TrueDEM enhances the overall digital experience by ensuring that IT teams are equipped with the necessary tools to monitor and optimize user interactions within the Microsoft 365 framework.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

BigPanda Yes 
Klipfolio Yes 
LinkTrust Yes 
Microsoft Outlook No 
PagerDuty Yes 
PagerTree Yes 
Parny Yes 
Peaka Yes 
Prometheus Yes 
Quickwork Yes 
Slemma Yes 
Sorry Yes 
Statuspage Yes 
Swydo Yes 
Talkspirit Yes 
Threater Yes 
VisitorTrack Yes 
Workato Yes 
root9 Yes 

Integrations

BigPanda No 
Klipfolio No 
LinkTrust No 
Microsoft Outlook Yes 
PagerDuty No 
PagerTree No 
Parny No 
Peaka No 
Prometheus No 
Quickwork No 
Slemma No 
Sorry No 
Statuspage No 
Swydo No 
Talkspirit No 
Threater No 
VisitorTrack No 
Workato No 
root9 No 

Pricing Details

$164.45/year
Full pricing information: https://www.pingdom.com/pricing/
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

SolarWinds

Founded

1999

Country

United States

Website

www.pingdom.com

Vendor Details

Company Name

panagenda GmbH

Founded

2007

Country

Germany

Website

www.panagenda.com

Product Features

System Monitoring

Alerts / Notifications Yes 
Antivirus Management No 
Data Backup / Recovery No 
Device Monitoring No 
Inventory Management No 
Patch Management No 
Policy-based Automation Yes 
Remote Monitoring No 
Reporting / Analytics Yes 
Risk Analysis No 
Server Monitoring Yes 
Service Configuration Management No 

Website Monitoring

Availability Testing Yes 
Event Logs No 
Event-Based Notifications Yes 
FTP Monitoring No 
Mail Server Monitoring No 
Maintenance Scheduling No 
Performance Metrics Yes 
Real Time Monitoring Yes 
Transaction Monitoring Yes 
Uptime Reporting Yes 

Alternatives

Alternatives

Ekara Reviews

Ekara

ip-label
Overmonitor Reviews

Overmonitor

Unistellar Industries, LLC
GSX Gizmo Reviews

GSX Gizmo

GSX Solutions
eG Enterprise Reviews

eG Enterprise

eG Innovations