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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Comprehensive Tour Management Software that encompasses Customer and Supplier Relationship Management (CRM & SRM). It allows for the creation of detailed customer profiles and the ability to develop and oversee standard packages for both FIT and GIT. Users can craft dynamic itineraries with a DIY approach while managing the complete inquiry life cycle. The software incorporates various elements such as hotels, sightseeing, car rentals, restaurants, transfers, guides, flights, cruises, trains, and visa arrangements. It enables pricing management based on departure dates, cities, plans, and offers up to ten cost levels, including special considerations for destinations like Goa and the Maldives. Follow-up interactions can be managed through multiple channels, including email, SMS, face-to-face meetings, and phone calls. Additionally, users can discard packages related to specific inquiries or customers, assess inquiry ratings (hot, warm, cold), and identify sources such as Google, Facebook, or referrals. The system also allows for the management of close dates, tracking of close days, and setting working hours for each task to enhance overall efficiency. This software is designed to streamline tour management processes and improve customer engagement significantly.

Description

Tourflows serves as a specialized scheduling tool tailored specifically for sightseeing and tour operators, uniquely integrating the scheduling of drivers, tour guides, and sales representatives in one cohesive system. It features essential components such as built-in compliance with Hours-of-Service regulations, AI-driven schedule generation, and accommodates both hop-on-hop-off and fixed-departure services across various locations. With a foundation rooted in the practical experiences of a tour operator who has spent two decades managing sightseeing ventures on four continents, Tourflows evolved from a well-tested Excel/VBA scheduling method into a sophisticated cloud-based platform. The phrase *"Built by an operator, for operators"* encapsulates not just a slogan but the very essence of its creation, emphasizing a deep understanding of the industry's needs. Additionally, this platform aims to enhance operational efficiency and streamline processes for its users.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ADP Global Payroll
FareHarbor
Gusto
OCTO
Paychex Flex
Rezdy
Ventrata

Integrations

ADP Global Payroll
FareHarbor
Gusto
OCTO
Paychex Flex
Rezdy
Ventrata

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$349/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Pineapple Technologies

Country

United States

Website

www.pbsworld.com/services/tourbookingportal.aspx

Vendor Details

Company Name

Tourflows

Founded

2026

Country

United States

Website

tourflows.com

Product Features

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Product Features

Employee Scheduling

Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

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