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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

PilotPM is a customer operations platform that leverages AI to consolidate support, customer success, product insights, retention, and engagement into a single interface. Rather than relying on a collection of separate tools, organizations can manage their entire customer journey through one cohesive system: AI-driven agents handle tasks such as drafting responses, managing and directing conversations, escalating issues to human agents when necessary, summarizing discussions, and identifying health metrics, churn risks, and opportunities for expansion — all while being informed by actual customer data. This platform seamlessly integrates with existing tools that teams are already familiar with, including Slack, HubSpot, Jira, Linear, GitHub, Stripe, Shopify, Snowflake, Google Workspace, WhatsApp, Instagram, the App Store, and Google Play, along with a customizable API. The pricing structure is straightforward and consistent, offering five tiers ranging from a free option to enterprise solutions, which include AI inference and a unified credit pool for all actions, ensuring there are no additional fees per resolution. The platform is particularly ideal for small to medium-sized businesses and mid-market teams in the SaaS and technology sectors, providing an efficient solution for managing customer interactions and enhancing overall satisfaction. Additionally, PilotPM's integration capabilities ensure a smooth transition for teams looking to streamline their customer operations.

Description

Snowflake CoWork serves as a personal work agent designed for knowledge professionals, transforming enterprise data into actionable decisions via a single governed conversational interface. Previously known as Snowflake Intelligence, it operates seamlessly within an organization's existing data environment, enabling reasoning over both structured and unstructured data, conducting analyses, generating reliable insights, and facilitating actions across various business tools without requiring users to sift through dashboards or rely on data teams. The platform's Deep Research feature allows for thorough investigations into questions across the entire data landscape, delivering detailed reports that clarify current events, their causes, and recommended subsequent actions. Furthermore, through its MCP, CoWork integrates with applications like Slack, Gmail, Jira, Salesforce, Microsoft Teams, Outlook, and Exchange, empowering users to execute tasks directly from their conversations. Teams can also utilize Artifacts to preserve charts, discussions, and outputs as reusable knowledge assets, while Skills enable the transformation of repeatable multi-step processes into workflows that can be easily executed by colleagues in the future. This innovative approach not only streamlines workflows but also enhances collaboration among team members by making knowledge easily accessible and actionable.

API Access

Has API

API Access

Has API

Screenshots View All

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Integrations

Jira
Slack
Snowflake
App Store
Copilot Cowork
GitHub
Gmail
Google Play
Google Workspace
HubSpot CRM
Instagram
Linear
Microsoft Exchange
Microsoft Outlook
Microsoft Teams
Model Context Protocol (MCP)
Salesforce
Shopify
Stripe
WhatsApp

Integrations

Jira
Slack
Snowflake
App Store
Copilot Cowork
GitHub
Gmail
Google Play
Google Workspace
HubSpot CRM
Instagram
Linear
Microsoft Exchange
Microsoft Outlook
Microsoft Teams
Model Context Protocol (MCP)
Salesforce
Shopify
Stripe
WhatsApp

Pricing Details

Free
Free plan; paid from $149/month
Free Trial
Free Version

Pricing Details

$2 per credit
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

PilotPM

Founded

2026

Country

United States

Website

pilotpm.ai

Vendor Details

Company Name

Snowflake

Founded

2012

Country

United States

Website

www.snowflake.com/en/product/snowflake-cowork/

Product Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Product Features

Alternatives

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Alternatives

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