Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
PilotPM is a customer operations platform that leverages AI to consolidate support, customer success, product insights, retention, and engagement into a single interface. Rather than relying on a collection of separate tools, organizations can manage their entire customer journey through one cohesive system: AI-driven agents handle tasks such as drafting responses, managing and directing conversations, escalating issues to human agents when necessary, summarizing discussions, and identifying health metrics, churn risks, and opportunities for expansion — all while being informed by actual customer data.
This platform seamlessly integrates with existing tools that teams are already familiar with, including Slack, HubSpot, Jira, Linear, GitHub, Stripe, Shopify, Snowflake, Google Workspace, WhatsApp, Instagram, the App Store, and Google Play, along with a customizable API.
The pricing structure is straightforward and consistent, offering five tiers ranging from a free option to enterprise solutions, which include AI inference and a unified credit pool for all actions, ensuring there are no additional fees per resolution. The platform is particularly ideal for small to medium-sized businesses and mid-market teams in the SaaS and technology sectors, providing an efficient solution for managing customer interactions and enhancing overall satisfaction. Additionally, PilotPM's integration capabilities ensure a smooth transition for teams looking to streamline their customer operations.
Description
Snowflake CoWork serves as a personal work agent designed for knowledge professionals, transforming enterprise data into actionable decisions via a single governed conversational interface. Previously known as Snowflake Intelligence, it operates seamlessly within an organization's existing data environment, enabling reasoning over both structured and unstructured data, conducting analyses, generating reliable insights, and facilitating actions across various business tools without requiring users to sift through dashboards or rely on data teams. The platform's Deep Research feature allows for thorough investigations into questions across the entire data landscape, delivering detailed reports that clarify current events, their causes, and recommended subsequent actions. Furthermore, through its MCP, CoWork integrates with applications like Slack, Gmail, Jira, Salesforce, Microsoft Teams, Outlook, and Exchange, empowering users to execute tasks directly from their conversations. Teams can also utilize Artifacts to preserve charts, discussions, and outputs as reusable knowledge assets, while Skills enable the transformation of repeatable multi-step processes into workflows that can be easily executed by colleagues in the future. This innovative approach not only streamlines workflows but also enhances collaboration among team members by making knowledge easily accessible and actionable.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Jira
Yes
Slack
Yes
Snowflake
Yes
App Store
Yes
Copilot Cowork
No
GitHub
Yes
Gmail
No
Google Play
Yes
Google Workspace
Yes
HubSpot CRM
Yes
Integrations
Jira
Yes
Slack
Yes
Snowflake
Yes
App Store
No
Copilot Cowork
Yes
GitHub
No
Gmail
Yes
Google Play
No
Google Workspace
No
HubSpot CRM
No
Pricing Details
Free
Free plan; paid from $149/month
Free Trial
Yes
Free Version
Yes
Pricing Details
$2 per credit
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
PilotPM
Founded
2026
Country
United States
Website
pilotpm.ai
Vendor Details
Company Name
Snowflake
Founded
2012
Country
United States
Website
www.snowflake.com/en/product/snowflake-cowork/
Product Features
Customer Success
Account Alerts
No
Account Management
No
Communication Management
No
Customer Engagement
No
Customer Lifecycle Management
No
Health Score
No
Onboarding
No
Revenue Management
No
Usage Tracking / Analytics
No
Win / Loss Analysis
No