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Average Ratings 0 Ratings
Description
PetConnect is a comprehensive management software designed specifically for pet grooming salons, daycare facilities, boarding services, and pet retail businesses. It seamlessly integrates appointment scheduling and stay management with detailed customer and pet profiles, service offerings, staff allocations, reminders, and online reservation capabilities. The boarding features encompass kennel layouts, feeding and medication plans, and daily care documentation. Additionally, it offers point-of-sale functionalities, including product catalogs, inventory management, receipts, payment histories, and various business analytics. Staff members have the ability to oversee schedules and maintain records through both web and mobile applications, while pet owners benefit from a companion app that allows them to book or modify appointments, access pet information, receive notifications, and communicate with the facility. Furthermore, PetConnect accommodates multi-location businesses and facilitates data exports for accounting and tax purposes. Notably, this cloud-based service operates without a monthly subscription fee; however, credit card transactions through its POS are subject to a processing fee, and users may incur additional costs for optional SMS messaging plans. This flexibility makes PetConnect an appealing choice for pet service providers looking to enhance their operational efficiency.
Description
Ideal for mobile salons and groomers, this service can be accessed on any PC, laptop, iPad, tablet, or smartphone as long as there’s an internet connection. We offer a comprehensive solution designed to provide you with peace of mind, as we handle support, security, updates, and ensure that your data is safely backed up. It is both powerful and user-friendly, allowing you to schedule appointments for your team members while easily viewing your color-coded calendar at a glance. Managing your clients and their pets becomes a breeze; you can record essential details, add emergency contacts, keep medical notes, track grooming records, and set alerts among other features. Our system alleviates the burden by automatically sending appointment reminders, confirmations, and notifications for missed appointments through text or email. Additionally, the automated client rating feature delivers immediate feedback based on booking history, which you can enhance with your own loyalty program. You also have the ability to include custom services in appointments, such as supplementary treatments, collection and drop-off options, promotional packages, and much more for a tailored experience. This all-in-one solution is designed to streamline your operations and enhance client satisfaction effortlessly.
API Access
Has API
No
API Access
Has API
No
Integrations
Adyen
No
Pricing Details
$0/month
Core software and POS hardware are free, with no monthly licence. An approximately 2.2% fee applies to eligible card transactions through PetConnect POS and is passed on to customers; the exact regional rate is confirmed at onboarding. Cash payments do not incur this fee. Optional SMS and messaging use prepaid credits.
Free Trial
No
Free Version
Yes
Pricing Details
$4.99 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
PetConnect
Founded
2019
Country
Australia
Website
pet-connect.co
Vendor Details
Company Name
Petstar
Founded
2009
Country
United Kingdom
Website
www.petstar.co.uk
Product Features
Pet Grooming
Appointment Reminders
No
Appointment Scheduling
No
Billing & Invoicing
No
Client Management
No
Commission Management
No
Inventory Management
No
Mobile Grooming
No
Point of Sale (POS)
No
Recurring Appointments
No
Services List
No
Staff Management
No
Product Features
Kennel
Appointment Management
Yes
Calendar Management
Yes
Customer Management
Yes
Pet Birthday Tracking
Yes
Pet Grooming
Yes
Photo Management
Yes
Pet Grooming
Appointment Reminders
Yes
Appointment Scheduling
Yes
Billing & Invoicing
No
Client Management
Yes
Commission Management
No
Inventory Management
No
Mobile Grooming
No
Point of Sale (POS)
No
Recurring Appointments
No
Services List
Yes
Staff Management
No