Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
A product recall significantly influences customer satisfaction, which underscores the necessity for manufacturers to handle the recall process with utmost efficiency. Effective management hinges on transparent and timely communication with all relevant parties, such as regulatory bodies, retailers, customers, and various internal departments. The primary challenge lies in executing recalls swiftly while preserving high levels of customer satisfaction. Inadequate recall strategies can lead to disjointed processes and a fragmented understanding across the organization, including interactions with suppliers and third parties. Pega Recall offers a centralized solution for overseeing the entire lifecycle of both recall and compliance programs, prioritizing an exceptional customer experience. Furthermore, by integrating with internal systems and data, Pega ensures the management of service level agreements (SLAs) is seamless and effective, ultimately bolstering the overall effectiveness of the recall process. This comprehensive approach not only streamlines operations but also enhances the trust customers place in the brand during times of crisis.
Description
Businesses worldwide have placed their confidence in Total Recall Software Solutions for their operational needs. Each year, the platform introduces numerous new features that enable clients to save valuable time, cut expenses, and boost their profitability. DHS Worldwide is dedicated to helping its clients thrive by offering cutting-edge and intelligent software solutions. These services encompass Records Management, Secure Shredding, Warehouse Inventory Tracking, and various other applications. The Envision Client Web software stands as a hallmark of the next generation in Records and Information Management (RIM) technology. This client web interface allows users to conduct powerful searches effortlessly through a straightforward “Google-style” search bar accessible from any device or browser. Clients can oversee hard copy documents, manage data protection, coordinate destruction bin services, and handle digital record requests seamlessly. With barcode scanning capabilities, users can maintain a complete chain of custody using devices powered by Zebra Windows or Android operating systems. Additionally, the ability to wirelessly send and receive pick and driver scan jobs through Wi-Fi or cellular data ensures a smooth and efficient workflow. Adopting these technologies allows organizations to enhance their operational efficiency significantly.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Pega
Country
United States
Website
www.pega.com/industries/manufacturing/recall
Vendor Details
Company Name
DHS Software Solutions
Country
United States
Website
www.dhsworldwide.com
Product Features
Product Features
Warehouse Management
3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management