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Average Ratings 0 Ratings

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ease
features
design
support

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Description

A product recall significantly influences customer satisfaction, which underscores the necessity for manufacturers to handle the recall process with utmost efficiency. Effective management hinges on transparent and timely communication with all relevant parties, such as regulatory bodies, retailers, customers, and various internal departments. The primary challenge lies in executing recalls swiftly while preserving high levels of customer satisfaction. Inadequate recall strategies can lead to disjointed processes and a fragmented understanding across the organization, including interactions with suppliers and third parties. Pega Recall offers a centralized solution for overseeing the entire lifecycle of both recall and compliance programs, prioritizing an exceptional customer experience. Furthermore, by integrating with internal systems and data, Pega ensures the management of service level agreements (SLAs) is seamless and effective, ultimately bolstering the overall effectiveness of the recall process. This comprehensive approach not only streamlines operations but also enhances the trust customers place in the brand during times of crisis.

Description

RecallMax™ ensures that you remain linked with your patients and can initiate your recovery efforts even while non-essential service restrictions are in effect. This is an opportune moment to get your practice ready and optimize your response when these restrictions are eventually lifted. With RecallMax™, you have the ability to embark on your COVID-19 recovery journey from the comfort of your home. RecallMax™ enables you to keep track of and generate automated lists of missed appointments due to COVID-19. You can maintain communication with your patients through personalized messaging features, such as newsletters, emails, and text chats. Additionally, you can make broad announcements to keep your patients engaged during the shutdown and inform them of your return. Employing effective scheduling strategies will allow you to swiftly fill hygiene and restorative services as soon as the bans are lifted, ensuring a smooth transition back to normalcy. Taking these proactive steps will help you not only recover but thrive in the post-pandemic landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$395 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Pega

Country

United States

Website

www.pega.com/industries/manufacturing/recall

Vendor Details

Company Name

RecallMax

Founded

2012

Country

Canada

Website

www.recallmax.com

Product Features

Product Features

Dental

Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Alternatives

Alternatives

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