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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Pega GenAI Knowledge Buddy is an innovative AI-driven assistant that utilizes natural language processing and machine learning to deliver prompt and precise responses sourced from an organization's knowledge repository. Seamlessly integrating with current content libraries, it allows both customers and employees to efficiently obtain information without the hassle of manual searches. This tool significantly enhances customer self-service by providing clear, conversational replies on web and mobile platforms, which helps to minimize the need for direct support interactions. For service agents and sales personnel, Knowledge Buddy functions as an immediate support system, supplying accurate information to enhance customer interactions. Furthermore, it improves back-office efficiency by quickly retrieving procedural documents and guidelines, which aids in effective task execution. It also prioritizes enterprise-grade security, enabling organizations to manage user access rights while ensuring transparency in operations. By streamlining information access, it ultimately fosters a more knowledgeable and responsive work environment.

Description

SpeakDocs is an intelligent document assistant that leverages AI technology, allowing individuals to hold natural dialogues with their documents while quickly receiving insights and responses from the files they upload. This platform is crafted with user-friendliness in mind, enabling seamless document uploads and immediate interactions without any complicated configurations. It also accommodates voice notes, promoting hands-free engagement, and provides AI-generated insights to deepen users' comprehension of the material. SpeakDocs addresses a wide range of user requirements with its adaptable pricing structures, featuring a free trial option for newcomers. Additionally, the service is available without the necessity of registration, prioritizing convenience and clarity for its users while ensuring a smooth experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$5 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Pegasystems

Founded

1983

Country

United States

Website

www.pega.com/products/genai-knowledge-buddy

Vendor Details

Company Name

SpeakDocs

Website

speakdocs.io

Product Features

Product Features

Alternatives

Alternatives