Average Ratings 2 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Patel HMS is a cloud-based software solution specifically developed to streamline hotel operations for a variety of accommodations including independent hotels, motels, resorts, inns, villas, guest houses, and vacation rentals. This comprehensive platform enables hotel owners and their teams to efficiently handle reservations, manage front desk activities, oversee housekeeping tasks, facilitate guest check-in/check-out, monitor room availability, regulate pricing, manage staff, generate reports, and process payments all from a unified dashboard. Additionally, Patel HMS provides features such as OTA channel management, intelligent guest ID scanning, real-time reporting capabilities, management of multiple properties, and secure access via the cloud. With its user-friendly interface and automation functionalities, Patel HMS significantly boosts operational efficiency, minimizes manual tasks, and enhances the overall experience for guests. This makes it an invaluable tool for anyone in the hospitality industry looking to optimize their services and improve guest satisfaction.

Description

Easily facilitate third-party bookings for your guests with ResortSuite CONCIERGE, which empowers properties to oversee external reservations and associated partner details, enhancing the personalization of the five-star experience. This platform showcases the services offered by third-party providers, complete with details on pricing, rates, availability, and pertinent alerts for guests. Additionally, it provides access to a comprehensive history of a guest's external reservations, ensuring that exceptional service is consistently delivered and fostering guest loyalty. Moreover, it allows for the recording of interactions and preferences, guaranteeing that your team has timely and relevant information readily available. Thanks to its fully integrated approach, this multi-vendor solution is ideally suited for concierge operations adhering to a corporate standard for their Property Management System (PMS) and Point of Sale (POS). This integration not only streamlines operations but also elevates the overall guest experience.

API Access

Has API

API Access

Has API

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Integrations

No details available.

Integrations

No details available.

Pricing Details

Contact for Pricing
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Patel HMS

Founded

2020

Country

United States

Website

www.patelhms.com

Vendor Details

Company Name

Agilysys

Founded

2000

Country

Canada

Website

www.resortsuite.com/applications/concierge/

Product Features

Product Features

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