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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Patch Retention serves as a comprehensive platform aimed at enhancing customer retention through a variety of tools that foster engagement and loyalty among clients. Among its offerings are automated customer journeys, marketing via email and SMS, a chat widget for fluid communication, as well as analytics and insights that help businesses navigate customer interactions. Additionally, it features referral programs and customer segmentation capabilities that empower companies to send personalized communications and analyze customer behavior more effectively. An important aspect of Patch Retention is its RFM (Recency, Frequency, Monetary) analysis, which equips businesses with the ability to gain in-depth insights into their customer demographics, allowing for finely tuned retention strategies. By combining these functionalities, Patch Retention focuses on increasing customer loyalty, minimizing churn, and paving the way for sustained business growth. This holistic approach not only fosters a stronger connection between companies and their customers but also encourages a proactive stance in addressing customer needs.

Description

Enhance customer retention, elevate client loyalty, and observe an increase in return on investment with Starred, an innovative feedback software solution. By focusing on the respondent's perspective, Starred significantly improves response rates. Users can leverage real-time actionable insights that are prioritized according to client segments, allowing for more effective decision-making and strategy implementation. This approach not only fosters stronger relationships with clients but also drives overall business growth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Axis LMS No 
Bullhorn No 
Bullhorn Connexys No 
Carerix No 
Greenhouse No 
ROLLER Yes 
Recruitee No 
Stackreaction No 
VenueSumo Yes 
Wufoo No 

Integrations

Axis LMS Yes 
Bullhorn Yes 
Bullhorn Connexys Yes 
Carerix Yes 
Greenhouse Yes 
ROLLER No 
Recruitee Yes 
Stackreaction Yes 
VenueSumo No 
Wufoo Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$329.00/month
Starting Price $329-$879
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Patch Retention

Founded

2011

Country

United States

Website

patchretention.com

Vendor Details

Company Name

Starred

Founded

2012

Country

Netherlands

Website

www.starred.com

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System No 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management No 
No-Card Loyalty System Yes 
Referral Tracking No 
Rewards Management Yes 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management Yes 
No-Card Loyalty System No 
Referral Tracking Yes 
Rewards Management No 

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