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Average Ratings 3 Ratings

Total
ease
features
design
support

Description

With the ability to distribute over 8 million packages each year via its own carrier agreements, Parcelhub offers a complimentary multi-carrier shipping software that allows numerous national and international businesses to benefit from discounted rates achieved through pooled volume from a diverse selection of carrier partners, which includes Yodel, Hermes, DPD, DHL, UPS, DX, Parcelforce, CollectPlus, SkyNet, ArrowXL, Interpost, Panther Logistics, Direct Link, and Palletforce. The company ensures that dedicated proactive parcel management is a standard feature of its service. By managing shipments for hundreds of retailers, brands, and wholesalers, Parcelhub successfully leverages pooled volume to secure favorable pricing from its primary carrier partners. Additionally, Parcelhub distinguishes itself by providing customers with tailored delivery management software at no cost, allowing them to conveniently print shipping labels before dispatching their parcels through its expansive carrier network. This innovative approach not only streamlines the shipping process but also enhances overall efficiency for businesses utilizing their services.

Description

The phone system for customer service departments. Yodel is a receptionist who pre-qualifies inbound voice communications. It also allows call management without switching to other tools. Our battle-tested infrastructure allows you to collaborate on calls and enjoy crystal clear voice quality. Your phone system will be up and running in just minutes. No need to transfer your business phone number. Yodel integrates seamlessly with over 1000 software tools, so you can connect your phone to your existing workflows. Yodel gives you access to over 100 countries' phone numbers so you can stay in touch with your customers wherever they may be. Yodel only works with reliable local carriers to ensure the highest quality call quality. We provide reliable service uptime and a secure phone infrastructure. Modern customer service teams must provide high quality customer support and ensure customer satisfaction. Yodel takes out the pain from phone systems and delivers what's important: voice communication.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

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Dialogflow
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Drift
Easyflow
Freshdesk
HubSpot CRM
HubSpot Customer Platform
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Make
MetaMail
Microsoft Teams
NetSuite
Pipedrive
Shopify
Slack
Stackreaction
Tailor
Zapier

Integrations

Base.com
ChannelAdvisor
Dialogflow
Discord
Drift
Easyflow
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Linnworks
Make
MetaMail
Microsoft Teams
NetSuite
Pipedrive
Shopify
Slack
Stackreaction
Tailor
Zapier

Pricing Details

$0.01/one-time
Free Trial
Free Version

Pricing Details

$25.00 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Parcelhub

Founded

2010

Country

United Kingdom

Website

www.parcelhub.co.uk

Vendor Details

Company Name

YodelTalk

Founded

2015

Country

United States

Website

www.yodel.io

Product Features

Courier

Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling

Distribution

Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Logistics

3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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