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Description

At Pagerly, we recognize that each organization has distinct needs. Our platform provides a wide array of customization features, allowing you to adapt the incident management workflow to perfectly fit your requirements. There's no need to add another tool to your tech stack, as Pagerly integrates seamlessly with your existing systems. You can efficiently manage all requests and incidents without the hassle of constantly switching windows, while also leveraging all the collaborative features available in Slack. When there's a change in the on-call schedule, you can effortlessly update the team's channel topic to reflect the current on-call personnel. Additionally, our system enables you to easily track and oversee the status, progress, and resolution time of tickets, ensuring that actions are taken swiftly to avert any possible breaches and maintain operational efficiency. By streamlining your incident management process, Pagerly empowers your team to focus on what truly matters—delivering exceptional service.

Description

Security organizations utilizing the SureViews Operations SaaS suite manage events with speed, consistency, and security, resulting in enhanced security results. The platform offers a consolidated interface to manage all alarms and events entering the Security Operations Center (SOC) from various systems, devices, and sources. All essential tools for effective response—including geospatial maps, action plans, nearby camera feeds, and contact lists—are conveniently available on one screen. Alarms are intelligently grouped and prioritized, ensuring that operators address the most critical incidents first. This eliminates the need to switch between systems, as every event is processed in a uniform manner, which boosts productivity and elevates security performance. Additionally, SureView’s Field Operations tool fosters seamless communication between SOC teams and field personnel, delivering real-time updates on the location and status of both staff and vital assets, thereby enhancing overall operational efficiency. With such capabilities, organizations can respond to incidents more effectively and maintain a higher level of situational awareness.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Slack Yes 
Zendesk Yes 
Arcules No 
Calipsa No 
Google Sheets Yes 
Honeywell Active Alert No 
IDenticard No 
Linear Yes 
Microsoft Entra ID No 
Microsoft Teams No 
Opsgenie Yes 
PagerDuty Yes 
Polarion REQUIREMENTS No 
ServiceNow No 
Shortcut Yes 
ShotSpotter No 
Statuspage Yes 
Symmetry Incident Management No 
Veoci No 
Zapier Yes 

Integrations

Slack Yes 
Zendesk Yes 
Arcules Yes 
Calipsa Yes 
Google Sheets No 
Honeywell Active Alert Yes 
IDenticard Yes 
Linear No 
Microsoft Entra ID Yes 
Microsoft Teams Yes 
Opsgenie No 
PagerDuty No 
Polarion REQUIREMENTS Yes 
ServiceNow Yes 
Shortcut No 
ShotSpotter Yes 
Statuspage No 
Symmetry Incident Management Yes 
Veoci Yes 
Zapier No 

Pricing Details

$15 per month
Free Trial No 
Free Version Yes 

Pricing Details

$150 per user per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Pagerly

Country

United States

Website

www.pagerly.io

Vendor Details

Company Name

SureView Systems

Founded

2001

Country

United States

Website

sureviewsystems.com

Product Features

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting No 
Forensic Data Retention No 
Incident Alerting No 
Incident Database No 
Incident Logs No 
Incident Reporting No 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management No 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis No 
Workflow Automation No 
Workflow Management No 

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

Product Features

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting No 
Forensic Data Retention No 
Incident Alerting No 
Incident Database No 
Incident Logs No 
Incident Reporting No 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management No 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis No 
Workflow Automation No 
Workflow Management No 

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