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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Utilizing AI for scheduling, route optimization, and customer communication enhances operational efficiency. It also facilitates the collection of feedback and online reviews, which are crucial for managing reputation and evaluating product performance. Additionally, tailored upselling strategies are developed based on customers' recent buying behaviors and interactions. Our intelligent chat system streamlines customer engagements, creating meaningful connections that encourage repeat purchases and inspire detailed reviews. Custom campaigns can be designed based on delivery feedback and customer interactions. A chat widget integrated into the website aids in transforming potential leads into sales discussions, while an automated upsell feature leverages purchase history for better customer targeting. Furthermore, comprehensive analytics and tracking for campaigns and responses provide valuable insights into overall performance and customer engagement trends. All of these elements work together to create a more cohesive and profitable customer journey.

Description

cTrunk, an online logistics and courier business management solution, is designed to increase the efficiency of courier companies. With its powerful features, cTrunk simplifies the parcel management process, streamlines the booking and billing processes, as well as ensures accurate financial management for all courier companies. cTrunk gives courier business owners complete control over their operation, from monitoring bookings to expanding their clientele and conducting monthly performance evaluations. The software includes a robust feature for tracking income and expenses, which allows businesses to improve their financial management and foster revenue growth. cTrunk provides real-time notifications via SMS and email, which increases customer satisfaction. cTrunk keeps clients informed about their courier deliveries by providing them with regular updates and reports.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$40/year/user
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Package.AI

Founded

2016

Country

Israel

Website

www.package.ai/

Vendor Details

Company Name

cTrunk

Founded

2018

Country

India

Website

ctrunk.com

Product Features

Courier

Barcode Support Yes 
Billing & Invoicing No 
Compensation Management No 
Customer Database Yes 
Dispatch Management Yes 
Job Assignment Management No 
Label Printing Yes 
Order Entry Yes 
Routing Yes 
Scheduling Yes 

Product Features

Courier

Barcode Support No 
Billing & Invoicing No 
Compensation Management No 
Customer Database No 
Dispatch Management No 
Job Assignment Management No 
Label Printing No 
Order Entry No 
Routing No 
Scheduling No 

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