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Description
Poket serves as a comprehensive Digital Customer Rewards Solution designed to help businesses boost repeat transactions and cultivate a larger base of loyal customers. This versatile platform enables merchants to create a customized loyalty program that fits their specific industry and can implement promotional rules for automated campaigns that align with their customers' purchasing behaviors, loyalty points, and the effectiveness of various campaigns. Among its array of features, Poket includes referral automation, incentives for social media sharing, targeted marketing automation, and gamification elements aimed at enhancing customer engagement. Businesses can accept transactions through customers' mobile numbers, emails, or their dedicated app, with everything managed through a secure store access login. Furthermore, merchants are equipped to communicate with customers through mobile push notifications, emails, or SMS, ensuring a seamless interaction. To enhance convenience, there is a 'Poket Business' App available for both Android and iOS platforms, along with a 'Poket Rewards' App for customers that facilitates the management and tracking of their rewards, making the entire experience user-friendly and efficient. This dual-app approach empowers both businesses and customers to stay connected and engaged with the rewards system effectively.
Description
RiseCRM is a robust, cloud-based customer relationship management system tailored exclusively for merchant-services activities, aimed at optimizing the entire merchant lifecycle, from onboarding and ongoing support to reporting and API integrations, all within a unified platform. This innovative solution facilitates the same-day activation of eligible merchants by leveraging automated underwriting and onboarding features, which minimizes manual input and fuels business expansion. Moreover, it streamlines support processes, allowing service teams to efficiently manage and respond to inquiries from a single login, while also offering detailed reporting on transaction processing, residual income, and expense evaluations to enhance strategic decision-making. With its built-in RESTful APIs and seamless integration into extensive payment ecosystems, RiseCRM fosters effective collaboration among independent software vendors (ISVs), independent sales organizations (ISOs), internal teams, and partnership models. Supporting a diverse range of business models, such as ISOs, software vendors, associations, referral partners, and franchise networks, RiseCRM offers tailored workflows to accommodate complex sales structures, ensuring that all partners can effectively navigate their respective operations. Ultimately, RiseCRM positions itself as an essential tool for driving efficiency and growth within the merchant-services sector.
API Access
Has API
API Access
Has API
Integrations
ARISE from Aurora Payments
Zendesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Poket
Country
United States
Website
poket.com
Vendor Details
Company Name
Aurora Payments
Founded
2005
Country
United States
Website
risewithaurora.com/customer-management/
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
