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Description
PIMS Dialer, developed by Pimsware, is a versatile and secure cloud-based solution designed for call centers of varying sizes, with a monthly fee of just $125 per agent. This service encompasses unlimited outbound minutes, comprehensive technical support, call recording capabilities, and access to both existing and upcoming features of the dialer. Additionally, it provides an array of tools aimed at enhancing dialing strategies, call management, compliance adherence, and reporting functionalities, making it a robust choice for call center operations. Furthermore, its scalability ensures that businesses can adapt the system as they grow, meeting evolving communication needs.
Description
Quack is a parallel dialing solution that allows users to reach out to several prospects at once, effectively increasing the number of potential conversations by 2-3 times during each calling session. By revolutionizing the cold calling process, Quack serves as a powerful tool for scheduling more meetings over the phone. Users can significantly reduce the time spent on calls while maximizing their meeting bookings. The platform conveniently imports call tasks directly from your sales engagement software. With Quack's advanced parallel and power dialing features, you can connect with more prospects daily, resulting in greater engagement. Additionally, Quack ensures your call data is automatically synced with platforms like Outreach or Salesloft for seamless integration. Users have the capability to dial up to six prospects simultaneously, with the system connecting them to the first live response while meticulously logging missed calls and advancing prospects through their calling sequences. Beyond dialing, the platform offers two-way note integration with sales engagement platforms or customer relationship management systems, handles incoming calls, and provides insightful analytics. Many sales development representative (SDR) teams rely on Quack to enhance their daily interactions and foster more productive conversations with potential clients. Ultimately, Quack not only streamlines the calling process but also empowers users to optimize their sales strategies efficiently.
API Access
Has API
API Access
Has API
Pricing Details
$125.00/month/user
Free Trial
Free Version
Pricing Details
$75 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Pimsware
Founded
2004
Country
Georgia
Website
www.pimsware.com
Vendor Details
Company Name
Quack
Founded
2022
Country
Canada
Website
quack.so/
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management