Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Educational Hub. Maximize your experience with your PDF software! Discover various PDF functionalities and access a range of instructional videos and written guides. Common Queries. Review our compilation of frequently asked questions for useful insights regarding PDF Complete products and solutions for any support inquiries. Software Downloads. Begin utilizing PDF Complete right away! Download our complimentary demo for a trial, or retrieve purchased software downloads whenever you like through your MyAccount page. Support Center. Head to the Support Center for quick responses to support-related concerns. You can also submit a trouble ticket to connect with a member of our technical support team. Educational Hub. Access valuable tutorials and master the usage of your PDF Complete software. Navigate to Corporate Edition 4 Tutorials > Navigate to Office Edition 4.2 Tutorials > Knowledge Base / Common Queries. Investigate our knowledge base to uncover answers to frequently asked questions. PDF Watermark Assistance. Understand the reasons behind the appearance of the PDF watermark on documents and learn how to prevent it. Troubleshooting Activation Issues. If you encounter any activation difficulties, our step-by-step guide will assist you in resolving them efficiently.

Description

Welcome to the hub of a versatile open source trouble ticket system. You can implement this CGI script on your website to manage everything from bug tracking and customer support to project oversight and task management. Submitting a trouble ticket has never been simpler, as it can be done through a straightforward web form. The help desk software efficiently assigns a unique identifier to each service request and securely stores it in the database. This solution is designed for scalability; you can start with a simple text database and seamlessly upgrade to robust MySQL or Microsoft SQL Server as your requirements expand. In today's fast-paced environment, a mere "thank you for your interest" is insufficient. Reassure your customers that you have a well-defined workflow in place, ensuring that no inquiry is overlooked. The Trouble Ticket Express software generates clear, step-by-step instructions for submitting follow-up messages and tracking the progress of tickets. Furthermore, it sends out email notifications to all service operators, alerting them to new customer inquiries and ensuring prompt responses. With this system, you can enhance your customer support experience while maintaining organization and efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$49.95 one-time payment
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

PDF Complete

Country

United States

Website

www.pdfcomplete.com

Vendor Details

Company Name

Rush Project

Website

www.troubleticketexpress.com

Product Features

PDF

Annotations
Convert to PDF
Digital Signature
Encryption
Merge / Append
PDF Reader
Watermarking

Product Features

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Alternatives

Alternatives

Bugzero Reviews

Bugzero

WEBsina
doPDF Reviews

doPDF

Softland
SPoTS Reviews

SPoTS

LegendSoft
NTS Reviews

NTS

NTG Clarity