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Description

PCI Pal is a cloud-based solution that ensures the security of payments and sensitive data during customer interactions managed by contact centers, digital platforms, and conversational AI technologies. It enables customers to securely input payment information via keypad or voice recognition, along with providing safe digital payment links, while simultaneously allowing agents to avoid direct contact with card details. Additionally, the platform facilitates customer authentication and safeguards sensitive information throughout both assisted and automated customer journeys. Organizations can seamlessly integrate it with their current communication and payment infrastructures, allowing payment service providers to continue transaction processing while PCI Pal enhances the security of these interactions. Tailored for both businesses and public sector entities, it is particularly beneficial for teams that handle payment collections or sensitive data exchanges through voice calls, chat, and various digital channels. This innovative solution not only promotes security but also improves customer trust and satisfaction during payment processes.

Description

Spreedly, a platform for payments orchestration, is available on the App Store. Organizations that are rapidly growing, entering into new markets, trying to reduce their compliance burden or lowering payments costs, often find they cannot adapt their infrastructure in order to accept payments as their business requires. Our Payments orchestration platform allows customers to create a single integration and route transactions through virtually any combination payment services, without ever touching the card data of end consumers. Secure payment methods with a portable PCI compliant vault. Utilize our vast ecosystem of Spreedly payment services and third-party services to optimize and enable digital transactions. Connect to virtually any payment services via a single API, rather than building complex interfaces. Our experience with billions of transactions can help you improve your payment strategy.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Advantage No 
Amazon Connect Yes 
BlueSnap No 
Booked it No 
Canopy No 
Coriunder BAAS No 
Desktop.com No 
Emporix No 
Eway No 
Five9 Yes 
Genesys Cloud CX Yes 
Incentivio No 
NiCE CXone Mpower Yes 
OneDine No 
PAYARC No 
PageDNA No 
RainFocus No 
Stackreaction No 
Vonage Contact Center Yes 
Zoom Contact Center Yes 

Integrations

Advantage Yes 
Amazon Connect No 
BlueSnap Yes 
Booked it Yes 
Canopy Yes 
Coriunder BAAS Yes 
Desktop.com Yes 
Emporix Yes 
Eway Yes 
Five9 No 
Genesys Cloud CX No 
Incentivio Yes 
NiCE CXone Mpower No 
OneDine Yes 
PAYARC Yes 
PageDNA Yes 
RainFocus Yes 
Stackreaction Yes 
Vonage Contact Center No 
Zoom Contact Center No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Contact Sales
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

PCI Pal

Founded

1999

Country

United Kingdom

Website

www.pcipal.com

Vendor Details

Company Name

Spreedly

Founded

2008

Country

United States

Website

www.spreedly.com

Product Features

Payment Processing

ACH Check Transactions No 
Bitcoin Compatible No 
Debit Card Support No 
Gift Card Management No 
Mobile Payments No 
Online Payments No 
POS Transactions No 
Receipt Printing No 
Recurring Billing No 
Signature Capture No 

PCI Compliance

Access Control No 
Compliance Reporting No 
Exceptions Management No 
File Integrity Monitoring No 
Intrusion Detection System No 
Log Management No 
PCI Assessment No 
Patch Management No 
Policy Management No 

Product Features

Billing and Invoicing

Billing Portal Yes 
Contact Database Yes 
Contingency Billing No 
Customer Portal No 
Customizable Invoices No 
Dunning Management Yes 
Hourly Billing No 
Invoice History No 
Mobile Payments Yes 
Multi-Currency No 
Online Invoicing No 
Online Payments Yes 
Payment Processing Yes 
Project Billing No 
Recurring/Subscription Billing No 
Service Ticket Billing No 
Tax Calculator Yes 

Payment Gateways

ACH / eCheck support Yes 
Buyer Authentication No 
Credit / Debit Support Yes 
Customer Information Storage No 
Fraud Prevention Yes 
Invoicing No 
Multi-Currency Yes 
PCI Compliance Yes 
Point-of-Sale (POS) No 
Recurring Billing / Subscriptions No 
Reporting / Analytics Yes 

Payment Processing

ACH Check Transactions Yes 
Bitcoin Compatible No 
Debit Card Support Yes 
Gift Card Management No 
Mobile Payments Yes 
Online Payments Yes 
POS Transactions No 
Receipt Printing No 
Recurring Billing Yes 
Signature Capture No 

PCI Compliance

Access Control Yes 
Compliance Reporting Yes 
Exceptions Management Yes 
File Integrity Monitoring Yes 
Intrusion Detection System Yes 
Log Management Yes 
PCI Assessment Yes 
Patch Management Yes 
Policy Management Yes 

Alternatives

Alternatives