Best Payment Orchestration Platforms of 2024

Find and compare the best Payment Orchestration platforms in 2024

Use the comparison tool below to compare the top Payment Orchestration platforms on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.

  • 1
    Exact Payments Reviews
    Top Pick
    Exact Payments develops and delivers easy-to-integrate and highly scalable payments technology for SaaS companies to seamlessly embed payment flows into their software and activate a new, high-margin revenue stream. With Exact’s PayFac-as-a-Service solution, SaaS providers build frictionless buying journeys that enhance customer experience, improve retention, and increase the lifetime value of a customer by as much as 5x. Today, Exact processes >1 billion transactions annually for prominent customers, including Chase, Ordway, Cineplex, Allianz, Levi’s, and Carfax.
  • 2
    BlueSnap Reviews

    BlueSnap

    BlueSnap

    $35/user/month
    3 Ratings
    BlueSnap's All in-One Accounts Receivable Automation solution is the best rated software solution for payment processing, billing/invoicing, recurring billing, and subscription management. Billing and Invoicing: Create stunning invoices using our powerful invoice editor, which is integrated into your accounting system. You can create a customer portal and allow automatic charging, payment collection, late fees, and payment collection. BlueSnap offers subscription management and recurring billing for fast-growing companies worldwide. You can enable trial periods, manage subscriptions, and prorate subscriptions. Payment Processing: BlueSnap can integrate with all types of payment solutions, including credit card payments, ACH and SEPA, as well as wires. We can handle partial payments, automatic failed payments retry, or automatic payment recovery.
  • 3
    Sila Reviews
    Sila is an end-to-end payment platform that provides Banking-as-a-Service through a developer-friendly payment API that is scalable and allows for fast and secure money transfers. Sila’s payment platform streamlines building and launching fintech apps and embedded payment products for financial products, fintech, crypto, and Web3. Sila’s offerings include Virtual Accounts, Digital Wallets, KYC/KYB, and ACH payments APIs for software teams. Additional functionality is available through a network of pre-approved and pre-integrated partners (to different degrees). Sila was recognized as the Best Payments as a Service Platform by the 2022 Embedded Banking Awards of Tearsheet. Sila is headquartered in Portland, Oregon.
  • 4
    Gr4vy Reviews

    Gr4vy

    Gr4vy

    $248 per month
    1 Rating
    Gr4vy allows you to grow your business, implement new services, and increase revenue without additional costs, resources, or development time. Our cloud infrastructure handles all your payments, services, and transactions in one place. It eliminates single points of failure and shares infrastructure risks. Gr4vy allows you to give customers more freedom when they shop, from local payment methods to buy now-pay-later options. No-code tools make it easy to add, test, deploy, and deploy payment providers in minutes. Gr4vy allows you to only pay for what you use. Our platform and pricing are simple. There are no high-cost flat fees or per-transaction charges. Gr4vy grows with you and offers more payment options, providers, and services as you need them. This ensures that you are always prepared for the next step.
  • 5
    Meld Reviews
    Meld is your Fintech Stack as a Service. We're empowering developers with the ability to build a Multi Vendor Fintech stack. Developers can access a wide range of financial integrations across multiple domains with just a few lines of code. Lower overall 3rd party vendor costs, increase coverage and conversion rates, and save time by launching integrations across markets faster with Meld. With performance analytics for every provider integrated with - we're putting developers back in control of their fintech stack again.
  • 6
    Razorpay Reviews
    Grow your business with finance. Accept payments from customers. Automate payments to vendors and employees. Never run out of working capital. You can mix and match products from Razorpay's Payment Suite to suit your business needs. Razorpay is the best way to integrate, onboard online, check out the features, and enjoy the best performance. Razorpay Payment pages is the easiest way for you to accept payments from a custom-branded online shop. Automated payment receipts allow you to accept international and domestic payments. Online shopping is easy with no code. Preparation is key! Hosted Event Registration allows you to quickly register attendees online and send them automated receipts. Fundraising for a worthy cause? Hosted Donations saves time and automatically sends 80G receipts.
  • 7
    Payoneer Reviews
    Payoneer allows you to scale your business internationally and domestically by providing a payments and working capital platform that is tailored for entrepreneurs. You can get bank account numbers in USD and EUR in CAD, AUD or JPY. Get paid the same way as a local bank account. In just a few clicks, you can connect with thousands of marketplaces to start receiving payments. Our Billing Service allows you to offer international clients an easy way to pay. Transfer your earnings to your local bank account at low interest rates or via ATM. Pay the VAT authorities in the EU or UK using the GBP or EUR funds in your Payoneer Account, with zero fees. You can reduce costs and streamline processes by paying contractors directly from your Payoneer account. Our network of integrated service providers will simplify your business, assist you in global growth, and provide benefits.
  • 8
    Rapyd Reviews
    Rapyd is for fintech what the cloud was for IT. We connect companies to all payment methods around the world, enabling frictionless global commerce. This creates new opportunities for both businesses and individuals. So you can create great customer experiences and unlock new markets, we built the largest global local payments network. Rapyd is the fintech equivalent of the cloud. Our Global Payments Network connects you to all the payment methods available around the world. It also provides the infrastructure necessary to create your own fintech solutions like ewallets and cards. Rapyd allows digital sellers in Latin America to accept cash. Online shoppers in Asia can pay using their preferred ewallet. Businesses can also make payments to individuals and companies anywhere in the world. You can reach new markets, create new opportunities, and open new markets with over 900 payment methods in 100 different countries.
  • 9
    Modo Payments Reviews
    The Modo POP API works just like your current payment provider with all the same familiar calls and responses. The only difference is that, unlike your current provider, certain types of transactions are automatically channeled through a lower-cost direct provider using Intelligent Routing. It happens instantly and seamlessly, and uses machine learning to improve every transaction based on history. And Modo POP assists with onboarding the alternate providers you need. Not only do you save money, you get the piece of mind that every transaction will go through, every time.
  • 10
    Spreedly Reviews
    Spreedly, a platform for payments orchestration, is available on the App Store. Organizations that are rapidly growing, entering into new markets, trying to reduce their compliance burden or lowering payments costs, often find they cannot adapt their infrastructure in order to accept payments as their business requires. Our Payments orchestration platform allows customers to create a single integration and route transactions through virtually any combination payment services, without ever touching the card data of end consumers. Secure payment methods with a portable PCI compliant vault. Utilize our vast ecosystem of Spreedly payment services and third-party services to optimize and enable digital transactions. Connect to virtually any payment services via a single API, rather than building complex interfaces. Our experience with billions of transactions can help you improve your payment strategy.
  • 11
    Dodo Payments Reviews

    Dodo Payments

    Dodo Payments

    5% per transaction
    Global Merchant of Record solution to help digital businesses to launch and accept payments across 190+ countries.
  • 12
    Rebilly Reviews

    Rebilly

    Rebilly

    $149 per month
    Limitations in payment providers, poor reporting, and compliance issues shouldn't stop you from growing. All payments can be solved and future-proofed with one integration. Instantly connect 110+ payment gateways and 50+ payment methods in more than 100+ currencies. All things payments can be managed and optimized in one interface. Rebilly's vaulting technology, enterprise security, and PCI compliance will keep your payments safe, secure, and future-proofed. You can forget about gateway lock-in and ignore growing pains. Your data is safe and easily accessible in one place so you can expand to any market or payment method, industry, and business model. With a simplified workflow, you can complete more profitable transactions, increase customer lifetime value, reduce fraud risk, and make data-driven decision with data-driven processes.
  • 13
    VGS Platform Reviews

    VGS Platform

    Very Good Security

    The VGS Vault allows users to securely store their tokenized data. This secures your most sensitive data. There is nothing to be stolen in the event of a breach. It's impossible to hack what isn't there. VGS is the modern approach in data security. Our SaaS solution allows you to interact with sensitive and regulated data while avoiding the responsibility of protecting it. You can see the interactive example of how VGS transforms data. You can choose to hide or show data by choosing Reveal or Redact. VGS can help you, whether you're a startup looking for best-in-class security or an established company seeking to eliminate compliance as a barrier to new business. VGS assumes the responsibility of protecting your data, eliminating any risk of data breaches, and reducing compliance overhead. VGS layers protection on the systems for companies that prefer to vault their data. This prevents unauthorized access and leakage.
  • 14
    CoreWallet Reviews

    CoreWallet

    trimplement GmbH

    €50,000 per year
    CoreWallet is a software framework that allows you to build emoney management, virtual accounts management, and online payment processing solutions. It can be used for various types of businesses such as e-commerce, retail, and other small businesses: - eCommerce and online marketplaces looking for custom-tailored payment orchestration technology - Fintech companies that must comply with AML regulations, PCI DSS, and KYC requirements within their system - Service providers who want to create a white-label payment gateway or eWallet solution to sell to third-party businesses - Banks looking to offer modern add-on services to their customers - and many other use cases CoreWallet provides core infrastructure, such as accounting/subledger, user data management, common wallet financial processes and external payment integration, which can be customized and extended by the products that use it. The online documentation portal provides a detailed description of CoreWallet modules and features.
  • 15
    Aevi Reviews
    Our platform allows payments and data to flow across all channels and touchpoints. The platform can be customized to meet your specific requirements. It connects the in-person world to digital channels, orchestrates checkout flows, sets transaction data free, and is customizable to fit your needs. It is a flexible solution stack that provides the infrastructure necessary to create a scalable payments ecosystem. Open, cloud-based gateway that accepts all types of payment, from anywhere in the world. All types of payment are supported, from cards to smartphones to crypto and everything in between. Our open APIs allow us to securely integrate existing or new systems, and connect them with a terminal management software (TMS). Our consolidated solution uses ISO 20022, making Nexo-certifiable end-to-end payments wherever applicable. This combines a device-agnostic mobile payment app with enhanced payment gateway functionality to consolidate all payment options into one. The module includes a plug-and-play payment application that can be used on smart POS devices.
  • 16
    BridgerPay Reviews

    BridgerPay

    BridgerPay

    $199 per month
    You can easily create, manage, optimize, and optimize your connections with any payment gateway or method anywhere in the world. BridgerPay is used by thousands of organizations worldwide to manage their payments. A central dashboard and reports allow you to make faster and better payment processing decisions. Connect your business instantly to a PCI DSS Level 1 Payment Operations Platform. There are hundreds of pre-made connections or you can create your own. Bridger Retry™, a provider-agnostic technology, retries declined cards seamlessly, increases revenue, and retains more clients. With hundreds of codeless connections, you can reach new markets. We understand how important your business can be, so we are available 24/7. Click on the Intercom button to reach our payment specialists. Our mission is to solve all your payment processing problems forever. Built for any business, works with any platform, and connects to over 500 PSPs. Reduce the need for PCI by using one API that provides fully PCI DSS Level 1 interfaces.
  • 17
    ProcessOut Reviews

    ProcessOut

    ProcessOut

    1¢ per transaction
    You can route transactions, analyze and report on all aspects of your payment ecosystem, and switch providers with one click. All your payment ecosystem in one dashboard. Analyze, organize, and reconcile. Add new providers to your payment stack quickly. You can route transactions based upon performance. In real-time, compare the performance of payment providers across a wide range of parameters. All aspects of your payment ecosystem can be analyzed and optimized from one dashboard. You can compare performance across all providers. Recommendations for improving payment performance and reducing fees You can compare your payments across all customers in the ProcessOut network. Once you are integrated with ProcessOut you can add new providers in a single click. You can save time and money. Automated routing and retry transactions to the best payment provider to handle that transaction in real-time. All card information is stored in a PCI compliant environment.
  • 18
    Inai Reviews

    Inai

    Inai

    $350 per month
    Connect with all payment methods your customers require. You can launch faster, reduce transaction costs, and increase your bottom line. Mobile-optimized local checkout available with all payment methods. Universal checkout increases conversions. Choose the front-end experience that is most beneficial for you and your customers. Optimized to work on all devices. Multiple checkout options, including drop-in widgets and payment links, invoices, mobile applications, and API. In just a few steps, you can customize your checkout. There are more than 300 payment options. We have all the payment options you need: bank transfers, cards, wallets, bank transfer, cash. With our zero-code payment integration, you can choose your method market-by-market. Your business will be less compliant and payments will remain safe. Our payment gateway integration meets the highest security standards. Enterprise-grade security ensures your safety. You can create workflows based on your needs with simple drag-and drop.
  • 19
    Payaut Reviews
    One API that allows split payments, PSD2 compliance, multi PSP setup, automated reconciliation, out of the box KYC, and other cool stuff to help you run your marketplace. Payaut allows online marketplaces and platforms to accept and collect payments through any PSP of their choice. We handle the seller onboarding, split payments, as well as payouts via one API. Accept payments from your preferred PSPs and have the option to accept payments using any of the 100+ payment methods. This allows you to expand internationally. You can split every transaction into the platform's seller fee and commission depending on your needs. The platform is PSD2 compliant because the payment providers will settle to Payaut. Multiple incoming payments will be consolidated into one payout to the seller/platform. Transfer funds between seller and marketplace accounts in the Payaut environment to charge monthly fees or corrections.
  • 20
    Payrails Reviews

    Payrails

    Payrails

    Personalized offering
    Payrails, a payment operating system, helps businesses of any size to manage their financial operations and payments more effectively. The platform offers a single API for businesses to connect with a variety of payment providers including PSPs and fraud providers.
  • 21
    Nuvei Reviews
    One platform. One partner. There are endless global possibilities. All this and more through one payment technology platform. Nuvei offers everything you need without having to change your provider. That's right. We believe in flexibility, choice, and redundancy. You can add us to your gateway stack to increase geographic coverage and speed up growth, or you can take advantage of our entire platform for maximum benefits. Our connections with over 200 global acquirers allow you to take advantage of every payment opportunity, increase acceptance rates and lower operating costs. With our flexibility and customization, you can reach a new level in payment processing. You can start processing quickly. Our payment platform integrates easily with multiple gateways, platform partners, and eCommerce plugins.
  • 22
    ZOOZ Reviews
    This platform consolidates all aspects of your payment stack and makes them easy to use. ZOOZ Orchestration Platform helps you save time, money, as well as ensures the highest approval rates. Flexible routing engine to optimize your payment performance. You can add or remove providers as you need. A collection of tools that maximize payment performance. Streamline your processes with unified tokenization for all providers. An easy interface to empower payment teams without any knowledge of code. All payment data is consolidated and easily analyzed in one location. This ensures that you are up to date with all market requirements. Our API gives you complete control over your entire payment stack.
  • 23
    Worldline Reviews
    We help you unlock the potential of Open Banking by connecting to over 3500 European banks across 21 countries. This API will also allow you to advance your business. Worldline's open banking capabilities are industry-leading and include everything from Account to Account (A2A), to IBAN checks, credit scoring and business financial management.
  • 24
    PayU Reviews
    PayU is a payment processing platform that offers hundreds of payment methods to choose from and multiple checkout experiences, meant to drive approval and conversion rates higher. Leading to increased sales levels, customer trust, brand attachment and loyalty, without having to worry about payment operational and technical complexities, you’ve come to the right listing.
  • 25
    OpenPay Reviews
    OpenPay is an all-in-one growth platform for SaaS companies. It offers subscription management, optimization and analytics, all in one solution. OpenPay's automated features, such as smart payment routing, AI retention tools, real-time insights and AI-driven retention, help businesses reduce costs, increase revenue and maximize growth potential. OpenPay reduces fees and eliminates single-vendor risk by intelligently routing payments to multiple processors. OpenPay, built by a team of SaaS experts, eliminates the need for additional platforms and reduces costs. This allows businesses to grow faster while keeping more of their earnings.
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Payment Orchestration Platforms Overview

Payment orchestration platforms, or payment hubs, are powerful tools for businesses that need to manage multiple payments and payment processors in different geographies and currencies.

The core purpose of a payment orchestration platform is to help businesses automate all the processes involved in making payments with various payment providers. It enables them to process transactions quickly and efficiently, as well as securely, from one centralized source. By using an integrated payments infrastructure, businesses can save time and money by eliminating manual processes such as data entry and reconciliation.

Payment orchestration platforms are designed to be flexible and customizable so they can be tailored to meet specific business objectives. For example, they can be configured to automatically accept incoming funds from multiple payment sources while simultaneously sending those funds out through a designated processor. The platform also has built-in analytics capabilities which provide valuable insights into the performance of different services and processors over time.

In addition, these tools come with robust security features such as anti-fraud measures like 3D Secure or risk management protocols such as tokenization or encryption. They also have integration options for various back-end systems including accounting software, CRM systems, and ERP solutions so that businesses can keep all their data connected in one place without needing any manual input.

Finally, most payment orchestration platforms offer real-time reporting capabilities so that businesses can track every transaction as it occurs in order to gain greater transparency over their finances. This kind of insight helps them make more informed decisions when it comes to managing their payments infrastructure moving forward.

What Are Some Reasons To Use Payment Orchestration Platforms?

  1. Increased Speed & Efficiency: Payment orchestration platforms allow businesses to streamline their payment processes, eliminating manual reconciliation and creating a single point of control over payments. This can help take the time it takes to process payments from days or weeks to just minutes.
  2. Reduced Cost: By centralizing all your disparate payment systems into one unified platform, you can reduce the costs associated with managing multiple vendors and integrations as well as lower transaction fees due to automated reconciliation and improved reporting capabilities.
  3. Improved Security & Compliance: Payment orchestration platforms provide secure data transmission and storage while also allowing businesses to comply with ever-changing regulations without having to invest in expensive third-party solutions or dedicated IT teams.
  4. Automation & Real-Time Monitoring: Automating routine tasks such as batch processing, invoicing, reconciliation, etc., allows businesses to focus on more complex decisions while still keeping track of their payments in real-time using powerful analytics tools that come with most orchestration platforms.
  5. Scalability & Flexibility: With payment orchestration technology, businesses no longer need to worry about scalability or flexibility when it comes to processing payments since all unified data is stored centrally which makes access easier across departments and business units inside the company as well as external partners who are part of the payment integration ecosystem.

The Importance of Payment Orchestration Platforms

Payment orchestration platforms are an important part of online merchant services. They provide businesses with an easy and efficient way to process payments in a secure environment while freeing up valuable resources for the business.

A payment orchestration platform allows businesses to manage multiple payment operations without having to invest in expensive hardware and software solutions. This simplifies the acceptance of payments from customers, allowing merchants to quickly accept payments from anywhere in the world. Merchants can also access their customer data from just one platform rather than having various systems for different systems.

In addition, a payment orchestration platform helps protect sensitive financial information by minimizing risk through built-in data security protocols. Payments may be securely stored and transaction records protected through both encryption technology and other safety measures. Payment orchestration platforms also ensure that payments are sent according to industry standards, eliminating compatibility issues between vendors and customers that could lead to lost or mishandled transactions.

Moreover, payment orchestration platforms allow businesses real-time access to transaction data so they can make more informed decisions about their financial processes based on current trends and customer behavior. This makes it easier for store owners running any size business to make faster more accurate decisions when it comes to accepting payments from their clients no matter where they are located around the globe. By leveraging automated capabilities within this type of technology merchants can increase sales due to improved speed of service as well as improved customer satisfaction rates because buyers don’t have manually enter sensitive information such as credit card numbers each time they transact with the same merchant website again over time-saving them invaluable amounts of time & frustration respectively.

What Features Do Payment Orchestration Platforms Provide?

  1. Payment Aggregation: Payment orchestration platforms aggregate payments in a secure and compliant manner from multiple sources, such as debit cards, credit cards, bank transfers and other payment methods, into one single transaction.
  2. Multi-currency Support: Payment orchestration platforms allow merchants to accept multiple currencies for payments, so customers can pay in the currency of their choice without the need for currency conversion or exchange fees.
  3. Reconciliation and Risk Management: Payment orchestration platforms provide accurate real-time reconciliation of payments across all channels, as well as fraud prevention measures to protect customer data and minimize chargebacks.
  4. Automation: The integrated automation feature in payment orchestration solutions allows merchants to automate routine payment processing tasks and reduce manual workflows such as reconciling invoices or processing refunds.
  5. Integration Capabilities: Payment orchestration solutions are designed to easily integrate with existing merchant systems such as POS terminals, ERP systems and third-party applications like accounting software or loyalty programs, allowing them to streamline the entire process from start to finish.
  6. Security Features: All data is secured using industry-standard encryption protocols provided by leading cloud providers ensuring only verified users have access to sensitive financial information at all times.

Types of Users That Can Benefit From Payment Orchestration Platforms

  • Merchant or Business Owners: Payment orchestration platforms facilitate payments across many channels, allowing businesses to accept payments from customers in a range of currencies and payment methods.
  • Customers: Payment orchestration solutions offer customers a simpler checkout process with fewer errors and improved security, giving them confidence that their payment details are safe.
  • Banks/Financial Institutions: Payment orchestration platforms provide banks and financial institutions with an easy way to securely manage their customers’ payments processing needs.
  • Developers & Integrators: By providing access to APIs for developers, companies can more easily integrate payment processes into other systems if needed.
  • Suppliers & Vendors: Payment Orchestration Platforms make it easy for vendors to get paid faster by streamlining the process for accepting payments from all parts of the supply chain.
  • Marketplaces & Aggregators: These platforms make it easier for marketplaces, such as Airbnb or Uber, as well as aggregators like Amazon Marketplace or Ebay, to quickly connect buyers and sellers who are using different payment options.
  • Acquirers & Processors: With automated reconciliation capabilities, Payment Orchestration Platforms help acquirers and processors reduce operational costs while increasing efficiency and accuracy when managing customer transactions.

How Much Do Payment Orchestration Platforms Cost?

The cost of payment orchestration platforms can vary widely depending on the features you require, the size of your organization, and other factors. Generally speaking, the cost of a payment orchestration platform will range from a few hundred dollars to tens of thousands of dollars per month.

For small businesses that receive payments infrequently or don't need a lot of customization options, there are many affordable payment orchestration solutions available. Some even offer free plans with basic features for those just getting started. These low-cost solutions generally include out-of-the-box integrations with popular gateways and payment processors, as well as APIs for customizing specific rules and conditions within the platform.

Mid-size organizations may require more advanced features such as multi-currency and multi-lingual support, enhanced security protocols, fraud prevention and dispute management tools, merchant onboarding automation, etc. For these organizations, it can be worthwhile to invest in an enterprise solution which typically costs between $5K -$20K/month and is tailored to their exact needs. Typically enterprise solutions also come with additional features such as customer data enrichment using AI algorithms or machine learning models to detect anomalies in transactions or prevent fraudulent activities before they occur.

Regardless of pricing tier or company size, all payment orchestration platforms should provide reliable performance and excellent customer service in order to ensure their users get the most value out their payments processing operations.

Risks Associated With Payment Orchestration Platforms

  • Fraud and Identity Theft: Payment orchestration platforms that accept credit cards may be vulnerable to fraud, which can expose customer financial data and create risks of identity theft.
  • Data Breaches: Data breaches of payment omnichannel networks could lead to the disclosure of confidential information or the compromise of user accounts. Customers could suffer substantial losses if their personal or financial details are accessed maliciously.
  • Regulatory and Compliance Issues: In certain countries, payment processing activities may require certain regulatory licenses or other compliance requirements such as Know Your Customer (KYC) protocols and Anti Money Laundering (AML) measures, which need to be managed carefully by orchestrators.
  • System Outages: Orchestration platforms must deliver reliable services in order to ensure smooth operations for customers. A system outage can have costly impacts on business owners, merchants and customers due to lost time, delayed payments or trust issues from failed transactions.
  • Security Vulnerabilities: Payment orchestration platforms must remain vigilant against security threats through appropriate authentication mechanisms, encryption techniques and regular testing of critical systems. Failure to do so can result in malicious actors gaining access to confidential customer data stored by the platform provider.

What Do Payment Orchestration Platforms Integrate With?

Payment orchestration platforms can integrate with a variety of software types, including eCommerce platforms, digital wallets, billing and invoicing applications, mobile applications, point-of-sale systems, loyalty programs and enterprise resource planning (ERP) software. Integration allows these various systems to communicate seamlessly with each other in order to process transactions quickly and accurately. Payment orchestration platforms also enable users to manage their payments from a single platform rather than having to juggle multiple accounts and passwords. As a result, organizations are able to cut costs associated with operating multiple payment systems as well as reduce the time it takes for customers to complete purchases online or in-store.

What Are Some Questions To Ask When Considering Payment Orchestration Platforms?

  1. What kind of payment processing does the platform support? Are there any restrictions on currencies or payment methods that the platform cannot process?
  2. Does the platform use secure payment data encryption to protect customer information from fraudsters and hackers?
  3. Is it possible to streamline payment processes, such as integrating with product databases or other business applications for easier transaction management?
  4. Will the platform be able to provide real-time analytics and insights into payments, such as refund and chargeback rates, etc.?
  5. What are the fees associated with using this platform? Are there additional costs related to onboarding new customers, setting up recurring orders, etc.?
  6. How easy is it to scale up should more customers come through the business? Does the platform have an infrastructure that can handle sudden surges in demand during peak seasons or at certain times of day/month/year?
  7. What type of customer service does the platform offer in case something goes wrong with a transaction or a customer has questions about their order? How quickly do they respond?