Exact Payments Description
Exact Payments, a leader in embedded payment solutions for SaaS businesses, enables them to monetize payments with its turnkey PayFac as a Service solution. Exact Payments handles the heavy lifting for payment operations, allowing software businesses to grow their revenue, valuation and improve product stickiness while increasing customer satisfaction. Today, the company processes over 1 billion transactions and $130bn+ of annual payment volume. Its customers include Fiserv, Ordway Cineplex, Allianz Levi's and Carfax.
Pricing
Integrations
Company Details
Product Details
Exact Payments Features and Options
Payment Gateways
Payment Processing Software
Subscription Management Software
Recurring Billing Software
Exact Payments User Reviews
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Exact Payments review Date: Jan 16 2024
Summary: Great experience overall with using website and reporting. Costs seem to be increasing and needs to be controlled.
Positive: I like the ability to see the reports - transactions in real time. I also like to be able to issue credits if there was an issue.
Negative: Nothing specific comes to mind but keeping up with technology needs to be a priority.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Great Payfac-as-a-Service for SaaS companies Date: Dec 08 2023
Summary: Exact Payments has enabled us to move beyond our traditional
business model, which was focused on generating SaaS subscription revenues. We have now created a new revenue stream that will help us generate expansion ARR with our customers and boost our Net Dollar Retention.Positive: 1) Turnkey service - They handle all the operational and regulatory aspects of payment processing that we don't want to do - underwriting, risk management, KYC/KYB, and anti-money laundering.
2) Excellent customer support - We can interact with real people who help solve our issues. With our other payment processor we can only talk to a chatbot that sends us links to API documentation.
3) Fast approval process - Other payment processors have complex, offline approval processes that take weeks. With Exact Payments, we've been able to embed the approval process within our application, so it's a seamless, online process for the customer.Negative: International payment processing - We hope to use them in Europe and Asia for SEPA, BACS, and other regional payment methods, which is on their roadmap but not currently available.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Exact Payments exactly what you need Edited: Jan 16 2024
Summary: I would highly recommend Exact Payments. Interface is easy and friendly to use. They are more than just exact payments.
Positive: Super friendly and knowledgeable support staff.
Response time is great.
Easy to work with.
No wait time on the phone or buttons to get through to a live person.Negative: I have had the pleasure to work with Exact for years and there isn't any con that jumps out that worth mentioning. If any, it'd be minor.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Smooth process always. Date: Dec 05 2023
Summary: I’ve added locations since my first store and each time things were flawless. I recommend Exact Payments to anyone looking someone to manage payments.
Positive: I haven’t had any issues with Exact Payments since we started with them. Everything is always on time and very quick.
Negative: Don’t take discover card was my only issue. That’s my only business credit card, so I gotta charge it on personal and get reimbursed. Not a huge deal.
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