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Description
Oyatel offers a wide array of options for your communication needs. Whether you prefer utilizing our Oyatel Softphone, mobile application, a desktop unit, or a cordless phone, we are here to address your challenges. Our comprehensive and feature-rich phone system is tailored specifically to meet the demands of any business. The CallManager is fully web-based, allowing you to manage your telephony effortlessly from either a Mac or PC. You will always have real-time access to updated information regarding phone statuses and the online presence of employees. The Oyatel CallManager also includes an automated attendant that is managed via calling queues, key selection menus, and automated controls for opening hours. With our system, you can efficiently manage users and call queues, resulting in quicker response times and smoother call flows. Additionally, you can have an operated switchboard that provides real-time access to the online status of your team members, ensuring that you are always connected. This flexibility makes Oyatel an ideal choice for businesses seeking effective communication solutions.
Description
SmartCallMonitor seamlessly integrates telephone system capabilities into your TAPI-compatible devices, turning your phones and computers into a cutting-edge, efficient CTI solution. By utilizing a SIP account, you can take advantage of the numerous benefits associated with VoIP through SmartCallMonitor. This powerful solution provides you with a modern telephony system. If your server features a TAPI interface and you wish to extend this functionality to additional computers, simply install the software on all connected devices. The server will handle data retrieval for calls, enabling centralized call management without requiring a TAPI interface on every individual computer. This means that a sales or customer support representative can efficiently transfer a call to a colleague identified by SmartCallMonitor as the designated account manager, using data from the database. The innovative solution facilitates communication between computers linked to a TAPI device, enhancing overall operational efficiency. Overall, SmartCallMonitor revolutionizes how telephony systems operate within a connected environment.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$30 per month
Free Trial
Free Version
Pricing Details
$84.95 per year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Oyatel
Country
Norway
Website
oyatel.com/en/
Vendor Details
Company Name
JAM Software
Founded
1998
Country
United States
Website
www.jam-software.com/smartcallmonitor
Product Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Product Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration