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Description
OxyCRM is a customer relationship management solution built to help small, medium, and large businesses improve sales processes, customer service, marketing operations, and customer engagement. The platform centralizes customer data, communications, incidents, leads, campaigns, workflows, and reporting so employees can collaborate more effectively and access important information in real time. Its intelligent dashboards, graphical reports, and analytics tools provide visibility into CRM performance, marketing effectiveness, lead generation, conversions, and service activities. OxyCRM supports multi-channel customer interaction management across email, SMS, inbound and outbound call centers, websites, walk-ins, postal communications, social media, and external agencies. The system can automatically read emails, process SMS messages, manage uploaded incidents, trigger workflows, and send notifications or escalations through email and SMS. Users can configure workflows, categorize queries, attach documents to incidents, reassign cases, set reminders, and track open or closed customer issues from a single screen. The platform also includes modules for enterprise lead management, customer profiles, channel partners, targets, incentives, campaigns, KYC, IVR integration, commissions, and knowledge base management. As a web-based CRM, OxyCRM can be deployed quickly and accessed through a subscription model. By combining automation, analytics, communication tools, and customer data management, OxyCRM helps organizations improve productivity, reduce errors, and build stronger customer relationships.
Description
OxyeProcure is an intelligent procurement management platform designed to help businesses digitize and automate their complete purchasing lifecycle. The software supports cloud, on-demand, and on-premises deployment models, giving organizations flexibility based on their operational and IT requirements. It helps procurement teams manage supplier selection, purchase requisitions, approval workflows, RFQs, quotations, purchase orders, delivery tracking, goods receipts, inventory, invoices, and supplier payments from one integrated system. Built-in supply chain management capabilities help organizations improve spend visibility, reduce operational costs, accelerate approvals, and minimize manual data entry. OxyeProcure includes supplier registration, vendor comparison, catalog management, supplier evaluation, reverse auctions, audit trails, role-based access controls, and enterprise workflow management. The platform also supports multi-currency transactions, local tax compliance, warehouse management, quality control, fixed asset tracking with barcode, QR code, or RFID, and ERP application integration. Notifications through SMS, email, and WhatsApp help teams stay updated on approvals, deliveries, exceptions, and procurement activity. Dashboards and reports provide procurement leaders with visibility into spend, supplier performance, order status, and process efficiency. By connecting procurement, suppliers, inventory, finance, and approvals, OxyeProcure helps organizations create a faster, more transparent, and more compliant procure-to-pay process.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SunSmart Global
Founded
2004
Country
India
Website
sunsmartglobal.com/oxycrm/
Vendor Details
Company Name
SunSmart Global
Founded
2004
Country
India
Website
www.sunsmartglobal.com/business-project-management-dubai-qatar-uae-usa-london/
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
