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Description
OQC's quantum computer is a fully integrated system that encompasses the necessary control mechanisms, hardware, and software components. It stands out as the sole commercially available quantum computing solution in the UK. Through our Quantum Computing-as-a-Service (QCaaS) platform, we make our unique quantum technology accessible to a broader audience via a private cloud infrastructure. By registering your interest, you can gain access to our QCaaS offerings. Our collaboration with top-tier technical and strategic partners allows us to place our technology at the forefront of the quantum revolution, driving innovation and advancements in this cutting-edge field. This commitment to partnership ensures that we continuously enhance our capabilities and remain a leader in quantum computing solutions.
Description
QuantumDesk is a cutting-edge customer service platform designed specifically for today's support teams, incorporating AI capabilities throughout all of its tiers rather than as an additional feature like traditional help desk systems. This innovative platform consolidates customer interactions from various channels such as email, live chat, WhatsApp, social media, and APIs into a single, streamlined workspace. Quantum AI enhances this experience by automatically organizing and prioritizing incoming tickets based on urgency, sentiment, intent, and channel, allowing agents to concentrate on the most critical tasks at hand.
Central to the platform’s functionality is Quantum AI, which offers valuable support to customers, agents, and administrators alike. Customers benefit from immediate responses to frequent inquiries regarding order statuses, refunds, and account assistance. Agents are empowered with AI tools that help them draft replies, summarize previous interactions, modify tone, and determine the best next steps for each conversation. Administrators, on the other hand, are provided with insights into ticket patterns, AI-driven resolution statistics, and overall support performance, enabling them to make data-informed decisions to enhance service quality. The integration of these features makes QuantumDesk an indispensable asset for any modern support team aiming to improve their efficiency and responsiveness.
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Has API
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Free Trial
Free Version
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Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Oxford Quantum Circuits
Founded
2017
Country
United Kingdom
Website
oxfordquantumcircuits.com
Vendor Details
Company Name
QuantumDesk
Founded
2025
Country
India
Website
www.quantumdesk.com