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Description
Outhentik is a video-based customer feedback and reputation management platform built to help businesses capture customer experiences privately before they become public online reviews. The platform allows customers to leave short video feedback and star ratings through a simple browser-based process that requires no app downloads or account creation. Businesses can place QR codes on counters, receipts, tables, or emails to encourage customers to share feedback immediately after their experience. Outhentik’s system routes every submission directly to a private dashboard where businesses can review the content before any public action occurs. Positive reviews can automatically trigger branded Google review invitations and generate authentic video testimonials for marketing purposes. Negative feedback creates an opportunity for businesses to respond directly, resolve issues privately, and improve customer retention before complaints appear publicly. The platform also provides tools for downloading, embedding, and sharing approved customer videos across websites, social media, and advertising campaigns. Outhentik includes multi-location support, reputation dashboards, email collection tools, reporting features, and customer recovery workflows for growing businesses and franchises. The system is designed to reduce review friction by replacing lengthy text reviews with quick video submissions that customers can complete in under a minute. Outhentik helps businesses improve reputation management, customer communication, and social proof generation while maintaining greater control over how customer feedback is handled. The platform is particularly focused on helping businesses transform customer experiences into loyalty-building conversations and marketing assets.
Description
Skreno serves as a versatile browser-based screen recorder and video editor tailored for individuals who need to illustrate workflows, report software issues, or provide feedback effectively. It allows users to capture various elements such as browser tabs, screens, screenshots, webcams, and even online meetings, resulting in shareable recordings that come complete with transcripts and time-stamped comments. For debugging purposes, Skreno can also record console outputs and monitor network activities, and it includes a website SDK that enables the addition of a bug-report button; furthermore, there are links for requests and testimonials, facilitating video submissions from external users. Within Skreno Studio, users can edit their recordings directly in the browser, making use of tools for trimming, adding captions, customizing backgrounds, arranging layouts, and applying blur effects, with the ability to export videos in resolutions up to 4K. Additional features encompass step-by-step guides, AI-generated summaries and bug reports, a notetaking utility for meetings, seamless Trello integration, and an MCP server that permits compatible AI assistants to search through recordings. While free plans exist, paid subscriptions offer expanded options for recording duration, storage capacity, video quality, and AI functionality, ensuring users have access to the tools they need for comprehensive documentation and communication. Ultimately, Skreno provides a robust platform not only for creating and editing video content but also for enhancing collaboration and streamlining workflows.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Google Meet
No
Microsoft Teams
No
Model Context Protocol (MCP)
No
Trello
No
Zoom
No
Integrations
Google Meet
Yes
Microsoft Teams
Yes
Model Context Protocol (MCP)
Yes
Trello
Yes
Zoom
Yes
Pricing Details
$97/month
Free Trial
Yes
Free Version
No
Pricing Details
$10/month
Free plan. Pro: $10 per seat/month billed yearly ($120/year), or $15 monthly. Max: $15 per seat/month billed yearly ($180/year), or $19 monthly. Lifetime plans: $499 Pro or $799 Max per seat, one-time.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Outhentik
Founded
2025
Website
www.outhentik.app
Vendor Details
Company Name
AppifyLab
Founded
2019
Country
United States
Website
www.appifylab.com
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Product Features
Screen Recording
Annotations / Drawing
No
Audio Capture
No
Backup
No
Collaboration Tools
No
File Sharing
No
Multi-Screen Recording
No
Screen Capture
No
Speech-to-Text
No
Video Editing
No
YouTube Uploading
No
Video Editing
3D Video Editing
No
Audio Tools
No
Brand Overlay
No
Collaboration
No
Media Library
No
Social Sharing
No
Speed Adjustment
No
Split / Merge
No
Supports HD Resolution
No
Text Overlay
No
Video Capture
No
Video Stabilization
No
