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features
design
support

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Write a Review

Description

OuterSignal is a cutting-edge platform that enhances customer intelligence and data enrichment for ecommerce and direct-to-consumer brands, allowing them to discover the genuine identities and traits of their clientele in real-time. By seamlessly integrating with commerce platforms, it enriches each order with extensive demographic, professional, and behavioral insights, empowering brands to move beyond mere assumptions about their purchasers. The platform swiftly identifies high-value and influential customers, such as celebrities, executives, athletes, and micro-influencers, providing alerts to teams so they can seize opportunities while they remain pertinent. Furthermore, it delivers comprehensive customer profiles that include details like age, gender, location, income, profession, and social influence, facilitating more accurate audience segmentation and a deeper grasp of customer dynamics. This wealth of information enables brands to craft detailed personas, track trends among their customer segments, and refine their targeting strategies for increased effectiveness. Ultimately, OuterSignal equips brands with the insights necessary to enhance their marketing efforts and foster stronger connections with their customers.

Description

Successful restaurant brands across various categories are enhancing the guest experience through personalized approaches that increase customer lifetime value by leveraging Customer Intelligence. There exists a reliable method to attract and retain valuable customers for a lifetime. Profitable brands are enabling all departments to enhance their efficiency. Brands that possess deep insights into their customers and integrate that knowledge throughout their operations will dominate in wallet share, brand recognition, and overall market presence. Customer Lifetime Value (CLV) represents the profit derived from each customer from their initial visit to their final purchase. Leading brands in the industry are prioritizing this key performance metric as a fundamental part of their strategy. By taking charge of your guest data and breaking down data silos, you can achieve a comprehensive understanding of all guests. Furthermore, pinpointing your top 5% of customers based on their Customer Lifetime Value can significantly elevate your brand's performance. Ultimately, brands that prioritize personalization and intelligence will not only thrive but also cultivate lasting relationships with their clientele.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BigCommerce Yes 
Ecotrak No 
Gorgias Yes 
Klaviyo Yes 
Olo No 
PayDay Portal No 
Shopify Yes 
Slack Yes 
WooCommerce Yes 
Zapier Yes 

Integrations

BigCommerce No 
Ecotrak Yes 
Gorgias No 
Klaviyo No 
Olo Yes 
PayDay Portal Yes 
Shopify No 
Slack No 
WooCommerce No 
Zapier No 

Pricing Details

$49 per month
Free Trial Yes 
Free Version No 

Pricing Details

$200 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

OuterSignal

Country

United States

Website

www.outersignal.com

Vendor Details

Company Name

Wisely

Founded

2014

Country

United States

Website

getwisely.com

Product Features

eCommerce Personalization

A/B Testing No 
Abandoned Cart Email No 
Dynamic Pricing No 
Offers & Discounts Notifications No 
Personalized Site Navigation No 
Product Recommendations No 
Reporting / Analytics No 
Social Insights No 

Product Features

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting Yes 
Employee Management Yes 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) Yes 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking No 
Table Management Yes 
Wait List Management Yes 
Waitstaff Management Yes 

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

Alternatives

Alternatives

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