Alternatives to Wisely

At Silverware, we believe in empowering hospitality businesses with innovative, reliable, and scalable technology. Founded over 30 years ago, we provide enterprise solutions for tier-one hotels and resorts, multi-unit restaurant operations, and large-scale venues. As a Fullsteam company, our commitment goes beyond just providing software—we build relationships. With over 100+ integrations and a dedicated support team, we’re with you at every step. That’s why hospitality leaders in over 30 countries trust Silverware POS to drive operational efficiency and enhance guest experiences, ensuring success through custom-tailored solutions that grow with your business. Set the gold standard with Silverware.

Our SMS-powered waitlist, reservations and queue management app for restaurants, hospitals, and other businesses will streamline your customer flow. * Customers can add themselves via an embedded widget, web page or SMS message to your list. You can also turn this off. * Online reservations/appointments, customizable for restaurants, personal services, retail, entertainment, DMVs, and more. * You can easily text your guests when you are available. You can choose from a variety customizable automated messages or open a 1:1 SMS chat. * Can you use another software to schedule appointments? No problem. Upload reservations or use our API to manage your customer flow. * Integration with Square POS, Weebly and Weebly allows you to send text messages when an order has been placed. *There is no app that you or your customers can download.

Resy caters to a wide range of dining experiences, from beloved neighborhood spots to renowned restaurants recognized by James Beard and Michelin awards. Information such as guest profiles, special occasions, dietary needs, and more can be effortlessly shared across all venues by any user, on any device, ensuring that no questions need to be asked. Unlike other services, Resy does not impose charges per reservation, allowing you to thrive without penalties for your success. Additionally, throughout 2020, we are offering complete fee relief to both new and existing partners. When you combine our cutting-edge table management system with an insightful data and analytics portal, you can achieve unprecedented levels of reservations and revenue. Today, dining discovery extends beyond a single platform; food enthusiasts frequently utilize various channels to explore and engage with their favorite eateries, particularly through their smartphones. To enhance this experience, we have collaborated with major platforms like Instagram, Google, and Facebook, enabling a smooth integration of Resy restaurant bookings directly within their services, ultimately simplifying the reservation process. This comprehensive approach aims to ensure that every dining experience is as seamless and enjoyable as possible.

MarketMan is a web-based inventory software for restaurants, cafes, bars, bakeries, and food truck owners. MarketMan provides businesses with the tools they need for managing inventory, orders, supplies, costing, and purchasing. MarketMan allows you to seamlessly manage your purchasing of goods and supplies, track and update product prices, catalogs, and facilitate delivery requests as well as accounting.

Create a comprehensive repository of your guests to gain insights into their identities, behaviors across various channels, and the effects on your restaurant's performance. Access complete 360-degree guest profiles that integrate data from your POS, online ordering systems, reservation tools, and loyalty programs. Categorize your customers and delve into their marketing interactions and past orders. Analyze retention rates, visit frequency, and lifetime value by location, while observing revenue trends over different time periods. Gain immediate clarity on audience sizes and address critical queries with swift insights. Monitor the performance of each location to determine what strategies are effective and which ones require adjustments. Obtain detailed insights, both overall and by individual location, encompassing new guest acquisition, retention rates, and lifetime value metrics. Recognize the factors influencing revenue, such as menu items that promote customer trials, retention, and potential churn. Equip your General Managers with the key performance indicators that are most relevant to the success of your establishment, ensuring they have the tools needed for informed decision-making. This holistic approach not only enhances understanding but also drives strategic improvements across all aspects of your business.

By harnessing unparalleled data and intelligence, we revolutionize guest engagement, establishing ourselves as the trailblazers in restaurant CRM, analytics, and marketing strategies. With over two decades of exceptional service and a customer base of more than 50,000 satisfied clients, we have mastered the art of restaurant marketing. Our key to success lies in delivering engaging and tailored content that keeps your patrons coming back for more. We can integrate any or all of your data sources — including Point of Sale systems, reservations, delivery platforms, and online ordering — to enhance your marketing efforts. If you have the data, we will connect to it seamlessly and guide you on leveraging this intelligence for more impactful marketing strategies. Every guest's relationship with your brand is a dynamic journey. We assist you in creating comprehensive profiles that enhance and optimize each interaction, enabling you to derive insights that inform targeted promotions and foster customer loyalty. By understanding these evolving narratives, you can build a lasting connection with your clientele that ultimately drives business growth.

Designed for rebels, instigators, and those who challenge the ordinary, our approach empowers you to operate your restaurant with a revolutionary spirit. Introducing Delightable, the Guest Relationship Management (GRM) solution tailored exclusively for the restaurant industry. Delightable compiles and analyzes crucial data from your establishment, offering insightful recommendations to enhance both digital and face-to-face guest interactions, ensuring each experience is uniquely catered to every patron. With Delightable, elevate your restaurant's connection with guests to unprecedented levels, transforming ordinary visits into memorable experiences.

Olo is the leading platform for on-demand commerce that powers the digital transformation of the restaurant industry. Olo's enterprise SaaS engine allows brands to maximize the convergence between digital and brick-and mortar operations by processing millions of orders every day. The Olo platform gives brands the ability to capture consumer demand and manage orders across all channels. Olo customers have access to over 100 technology partners and can create digital experiences with the most flexible and flexible restaurant commerce ecosystem. Olo is used by over 500 restaurants to increase digital sales, maximize profitability and maintain direct consumer relationships. Acquired Wisely, a leader in customer intelligence and engagement platforms for restaurants, in October 2021

SynergySuite is a powerful, yet simple-to-use restaurant management system that helps multi-unit restaurants streamline operations and increase profitability. SynergySuite gives you all the tools and insights you need to manage the back of the house. SynergySuite's mobile first software helps global brands save up to 2-8% on food costs and labor. You can choose what you need right now and add additional features as you need them. SynergySuite allows you to manage inventory, purchasing and recipe costs, food safety, scheduling, cash management, business intelligence, and human resources.

Enhance the experiences of your guests significantly by utilizing GuestXM from Black Box Intelligence, the pioneering customer experience management solution designed specifically for the restaurant sector. By focusing on listening attentively and thoroughly analyzing feedback, you can extract actionable insights that will elevate your brand's reputation management within a unified platform. This system allows you to oversee your online business profiles, monitor customer sentiments, and effectively engage with guests at optimal moments with tailored responses. Gain a holistic understanding of your frontline workforce to improve hiring practices, foster motivation, and retain personnel that aligns with your brand’s values. Additionally, acquire a comprehensive perspective on guest perceptions and emotions through meticulous listening across various channels. With full control over your operations and guest experiences, you can identify successes, address challenges, and cultivate a data-driven culture of responsiveness. Moreover, by monitoring sales, traffic, employee performance, and guest feedback, you can ensure that your brand thrives in its respective market segment. This strategic approach not only enhances guest satisfaction but also strengthens overall business performance.

Liberate yourself from the constraints of back-office tasks, enabling you to make profitable choices while concentrating on delivering exceptional food and outstanding service. Utilize restaurant revenue management to enhance the performance across all locations and streamline operations that span multiple sites. Maximize food and beverage revenue and implement effective strategies with thorough performance management tailored for casinos. Our solutions empower hospitality professionals with the critical insights required to revolutionize both their businesses and personal lives. By improving sales and customer service while effectively managing labor and food expenses, you receive the essential information precisely when you need it. Relying on stagnant sales reports for direction should never be a priority for any restaurant operator. Avero removes uncertainty from daily operations by providing dynamic sales performance data, customized to your preferences, and sent straight to your inbox each day, ensuring you stay informed and ready to act. With this level of support, you can focus entirely on what truly matters—delighting your customers with every meal.

Restaurants harness the power of Hubster to elevate their operations through cutting-edge, comprehensive management solutions designed specifically for the food service industry. A multitude of establishments rely on Hubster to boost their sales, streamline their processes, and facilitate smoother delivery services. With everything from delivery orders and menus to locations and customer support accessible via a single tablet, managing a restaurant has never been easier. The platform offers automated promotions, virtual brand opportunities, and various tools to enhance revenue. Additionally, users can consolidate all their data into a straightforward dashboard that aids in making informed strategic decisions. Hubster seamlessly integrates all online orders into one device that connects directly to your POS, eliminating the hassle of manual input and reducing confusion. Enjoy the full benefits of an independent online ordering system with direct orders, while effortlessly managing promotions on delivery platforms without any extra effort. Through this dashboard, you can update your delivery app menus, monitor sales, resolve order discrepancies, and much more. Furthermore, Hubster is compatible with a variety of delivery services such as Uber Eats and DoorDash, along with numerous POS systems and other third-party applications like Ritual, ensuring a versatile solution for restaurant management. This comprehensive integration not only simplifies operations but also empowers businesses to adapt quickly to changing market demands.

Craftable, formerly known as Bevager/Foodager, is a complete platform for restaurant management that was developed by Silicon Valley tech professionals and hospitality industry veterans. We work with operators, accountants, and restaurateurs to bring together businesses using best-in-class technology in order to increase profit and decrease labor costs for restaurants, bars, and hotels. Our platform was designed to manage the most complex beverage programs in the country. You can now monitor variance and cost percentage with ease by ordering from vendors, counting every bottle and costing each dash, all without the need for a stiff drink at end. Your team behind the burners can adjust their culinary creations easily to preserve margins in a cost-sensitive industry with menu engineering, recipe costing, and price comparison. You can easily manage multiple locations, different vendors, complex recipes, and sub-recipes.

5-Out is a cutting-edge sales forecasting tool designed specifically for restaurants. It leverages AI and next generation machine learning technologies. 5-Out has an accuracy rate up to 98% and uses both internal data and external data to accurately predict future demand. This software is the oracle of your restaurant, telling you what you are likely to sell and when. This software allows for efficient purchasing and optimized labor planning, which helps to prevent food waste and overstaffing. The value of 5-Out also extends to budgeting, ensuring that managers and operators adhere to financial guidelines to maximize fiscal optimization. A clear forecast of sales allows for proactive decision-making and enables your restaurant to run more profitably.

Gain valuable insights into your business performance through robust analysis, comprehensive dashboard features, and exceptional reporting with our business intelligence tools. Smart Restaurant Software is meticulously crafted for the Food, Bakery, and Beverages sectors, empowering business owners to efficiently oversee operations ranging from bustling quick service eateries to upscale dining establishments, accommodating everything from single locations to multiple venues with ease. This tailored solution enhances operational efficiency and decision-making for restaurant owners.

An all-encompassing technology platform that integrates every customer interaction, whether in-store or online, with your backend operations in a seamless manner. It offers a comprehensive ordering and payment system designed to handle all facets of in-restaurant dining, suitable for various restaurant formats. This robust solution significantly enhances online delivery orders, featuring built-in delivery logistics, zoning capabilities, and real-time driver tracking. It also collaborates with leading delivery and food ordering applications, ensuring synchronized menus, order aggregation, and efficient kitchen order printing. Furthermore, it provides an extensive strategy for acquiring, retaining, and growing your customer base, seamlessly woven into the dining experience. By offering tailored menus, customized pairing suggestions, and targeted promotions, it aims to enhance the diner experience while encouraging larger purchases, ultimately driving higher revenue for your establishment. This innovative approach not only elevates customer satisfaction but also fosters loyalty and repeat business over time.

Conceived in 2012 and brought to life in 2014, FoodEngine is the culmination of collaborative efforts from numerous individuals who dedicated countless evenings to its development. This innovative platform is designed to meet the comprehensive needs of restaurants, including billing, inventory management, mobile app integration, and social media marketing. As a complete ERP solution, FoodEngine is relentless in its pursuit to elevate your business to the forefront of the industry. The inventory, which encompasses the entire range of items available in a restaurant, is considered the backbone of any food establishment. Effective Inventory Control is essential, as it entails maintaining an appropriate stock balance within the store or warehouse. For restaurants, managing stock inventory is particularly vital since they often rely on forecasts that may not accurately reflect actual consumption patterns and customer demands, thereby ensuring a consistent supply chain. When these predictions fall short, the restaurant can incur significant losses from excess costs, spoiled goods, and expired inventory, highlighting the importance of precision in inventory management. Consequently, implementing an effective inventory strategy not only mitigates risks but also supports overall operational efficiency and profitability.

Solutions 4 Delivery provides comprehensive software as a service tailored for quick-service restaurants, delivering all necessary digital components to enhance your delivery operations. This service is specifically designed to align with your company’s requirements and boost customer satisfaction, ultimately leading to higher conversion rates. It is available anytime and anywhere, ensuring convenience for both your business and your patrons. Our web-based point-of-sale system is crafted especially for restaurants aiming to deliver top-notch meals efficiently, featuring an automated approach that prioritizes speed of service and optimizes delivery effectiveness. With a strong focus on franchising, our solutions are developed by industry experts and include a custom website to drive sales and improve the customer experience. By optimizing traffic generation and simplifying the ordering process, we create a seamless experience that benefits both you and your customers. Enhance your sales, engage your customers effectively, and enjoy optimal design with our innovative solutions.

Streamlined business analytics tailored for hotels, restaurants, and resorts. Gain deeper insights into expenditure with instant access to customer preferences and histories. Design personalized dashboards featuring key performance indicators updated daily. Dive deeper into your data segments to uncover insights that would remain hidden otherwise. With round-the-clock access to crucial POS and PMS information, you can maintain high guest service standards, regardless of your physical presence. Whether utilizing Agilysys InfoGenesis, Agilysys LMS, or both systems, it becomes straightforward to identify discrepancies that could hinder profitability and spot growth opportunities. Enhance your operations while elevating the guest experience. The journey begins with the right software to forecast guest reservations, allowing you to fine-tune inventory and staffing while crafting an outstanding experience for every visitor. Ultimately, leveraging advanced analytics will not only improve service quality but also drive strategic business decisions.

Posist is a B4B (Business-for-Business) company partnering with global restaurant chains in digital transformation via its restaurant technology platform. Posist powers 15,000+ restaurants globally. It allows enterprise restaurant operators to grow at scale, improve bottom-line efficiency and deliver a consistent guest experience. Posist's unified technology platform streamlines restaurants' Front-of-House (FOH), Back-of-House (BOH), Out-of-house/integrations, Analytics, and CRM. Renowned restaurant chains including Taco Bell, Subway, Nando's, Carl's Jr, Herfy, Häagen-Dazs, and Jamie's Italian are among a few brands using Posist to manage their processes, people, and place of operations. Our platform can keep up with the changing restaurant industry and help you stay ahead. The cloud-first design allows us to navigate new use cases and develop features with a release cycle of every 15 days. While maintaining a single version that runs on different OS & Hardware, our stack is consistent across all platforms.

Crunchtime stands out as a premier provider of robust restaurant management software tailored specifically for the hospitality sector. The platform is designed to assist restaurants in enhancing labor efficiency, reducing food and beverage expenditures, and improving the consistency and quality of their service operations. Among its essential features are perpetual inventory management, waste tracking and prevention, cash and sales reconciliation, comprehensive supply chain oversight, and effective warehouse or commissary management and distribution, among various other capabilities. This comprehensive approach not only streamlines operations but also empowers restaurant owners to make informed decisions that drive profitability and operational excellence. By leveraging Crunchtime’s solutions, establishments can navigate the complexities of restaurant management with greater ease and effectiveness.

The DinePlan Suite has been meticulously designed, refined, and continuously updated to accommodate the dynamic needs of diverse restaurant business models and their intricate processes. Our comprehensive approach includes every aspect of the suite alongside our DineConnect cloud-based infrastructure. It offers a range of functionalities such as sold-out options, petty cash management, blind counting, combo deals, upselling capabilities, and an extensive promotion system. Users can analyze and enhance operational efficiency through various reporting tools. A standout feature is the Department tab, which allows for effective management of multiple concepts and pricing strategies. Additionally, it facilitates the handling of order specifics with tools like kitchen notes, options for serving later, and customizable modifiers for each dish. This holistic approach ensures that restaurant operators can tailor their operations to meet specific demands efficiently.

Our platform delivers insights grounded in data, meticulously aimed at enhancing your profitability and streamlining back office operations. By blending scientific methods with technological solutions and practical wisdom, we truly understand the challenges you face in managing tight margins and complex restaurant operations. Many of the leading dining establishments worldwide collaborate with us to maintain their competitive edge. With our support, you can remain at the forefront of the industry. To get started, all EagleOwl requires from you are your daily itemized billing records, purchase details, and recipes. We've also created a user-friendly Excel importer that allows you to upload this information in just a matter of minutes, making the process as efficient as possible. You'll find that working with us not only saves time but also empowers you to make more informed business decisions.

The SmartLynX solution features SabreTooth mobile applications, compatible with iPads, iPhones, and Android devices, facilitating seamless access to essential tools for restaurant management. Our performance app empowers you to make immediate decisions based on actionable insights, allowing you to monitor key performance indicators (KPIs) and receive timely alerts about any anomalies. The labor scheduling application ensures that your team is always updated with their current work schedules, enabling easy modifications such as dropping, picking up, or approving schedule changes whenever necessary. A valuable addition to your SmartLynX software, SmartLynX SnapShot provides vital data at your fingertips and alerts you to critical information that requires your attention. With our mobile performance solution for restaurants, you can swiftly assess the status of all your important locations and dive into specific details for each one. Getting started is simple; just create a mobile account within SmartLynX or log into WebWorX, followed by downloading the app to optimize your restaurant operations. Additionally, this cohesive integration ensures a smooth experience, allowing you to stay connected and informed at all times.

From managing invoices to gaining valuable insights, we eliminate the frustration that often accompanies restaurant operations. As operators ourselves, we developed the restaurant management solution that we had long sought but could never locate. Whether you run multiple locations or operate independently, MarginEdge automates the cumbersome tasks, links your systems, and significantly simplifies essential tasks such as inventory management, cost tracking, ordering, and recipe creation. With our app, simply snap pictures of your invoices, receipts, or bills, and we extract all the line item information for you. Our solution enhances the intelligence of your systems. You may already have a POS and an accounting system, but they need to communicate effectively! Say farewell to spreadsheets and clipboards for good. Enjoy improved insights, greater control, and saved time across all your locations. You can concentrate on serving great dishes instead of crunching numbers. While spreadsheets lack knowledge of your ingredient costs, MarginEdge is equipped to handle that. Design recipes using a tool specifically crafted for recipe creation. If you only realize you’ve exceeded your budget when it’s too late, then you've already missed the opportunity to adjust. By using MarginEdge, you can stay informed and make decisions proactively.

Say goodbye to the hassle of managing multiple dashboards. With UrbanPiper's seamless POS integrations, you can oversee orders from various platforms like Swiggy, Zomato, UberEats, and Talabat directly through your existing POS system. This integration simplifies your workflow, minimizes missed orders, and reduces errors by enabling you to handle all your online orders in one place. You can effortlessly control your menu across different platforms, enhancing efficiency and saving valuable time at your restaurant. Update your menu in real-time with a single click, ensuring consistency across all channels. Additionally, manage your inventory in real-time across all locations, helping to eliminate cancellations and elevate customer satisfaction. By synchronizing your stock across all platforms, you can significantly reduce the likelihood of order cancellations and enhance the overall dining experience. Make informed decisions using actionable insights provided by UrbanPiper's comprehensive reporting dashboard, which gives you a complete view of your operational and sales metrics, allowing you to concentrate on what truly matters for your business's success. This centralized system not only streamlines operations but also empowers you to focus on growth and customer engagement.

Oversee every stage of your customers' journey—from your brand's mission and service delivery to their overall satisfaction—to achieve your business goals and aspire to even greater heights. Implement an intuitive and mobile-friendly review system that captures real-time customer satisfaction across all digital platforms. Link immediate customer feedback data to business results, allowing for informed modifications either by shift or on a larger scale. Gain comprehensive, live insights into your brand's performance across various venues to evaluate its influence on Net Promoter Score (NPS) and customer satisfaction, enabling targeted enhancements where it matters most for your experience management and financial success. Collaborate across teams, from Marketing to General Management, to delegate tasks, address complaints, share important visuals, and ensure every interaction is resolved effectively. Dive deep to discover the underlying reasons for customer satisfaction, revealing the motivation behind each score and paving the way for continuous improvement. By understanding these insights, businesses can proactively enhance their strategies and foster stronger customer relationships.

All-in-one Restaurant Reservation, Management, and CRM System TableCheck for Restaurants is a world-class reservation platform that centralizes reservations from third-party reservation sites and consolidates all bookings into the system. TableCheck for Restaurants can be accessed 24/7 across desktops, tablets, and smartphones - with real-time data updates across all devices. Data is safeguarded by our industry-leading security options, including role-based user permissions and multi-factor login. Knowing your best customers is the key to growing any business. TableCheck empowers you to own your customer data, identify your VIP customers, and build personalized experiences to encourage them to visit more often. Devise your own cancellation policy to maximize covers and minimize revenue loss. Configure promotional courses that require advance payment, and prevent no-shows by charging customers for canceled reservations.

Sentiance is a data science and behavior-change company that provides deep customer insights and forecasts to clients. Lifestyle of customers Daily routines and daily activities Brand loyalty insights (favorite shops, brands, and restaurants). Life stages Type of work (full-time, part-time, home worker, etc. Activity level Social activities Real-time context Mobility Insights (which mode of transport people use) Trip Context

The shopping experiences and expectations of your customers are in a constant state of flux. Modern consumers demand that the products they seek are readily available on shelves, that websites and applications provide consistently accurate information, and that they receive top-notch service and security, whether they are shopping in person or online. As data pours in from various sources, coupled with staffing shortages and limited time to analyze operational workflows, you require an analytical solution that reveals opportunities for smart operations and profit optimization. Agilence stands out as the premier provider of loss prevention analytics tailored for the retail, grocery, and restaurant sectors, addressing not just conventional theft and fraud but also striving to minimize shrinkage and enhance profit margins throughout your enterprise. Our approach involves the integration of diverse data types—encompassing sales, customer interactions, online activities, product details, and more—to provide actionable insights that enhance your operational performance. By leveraging these insights, businesses can stay ahead of the competition and meet the ever-changing demands of their customers more effectively.

Yelp Guest Manager is an all-encompassing platform aimed at simplifying the operations of restaurants and hospitality venues, significantly improving the guest journey from the moment of booking to the time they are seated. By integrating sophisticated waitlist management, online reservations, and effective communication tools, it enables establishments to adeptly oversee guest traffic and shorten wait times. With functionalities such as instant updates on table availability, customizable booking options, and automated notifications, it facilitates optimal seating arrangements while reducing occurrences of no-shows. Furthermore, Yelp Guest Manager connects with Yelp’s extensive user community, allowing businesses to draw in more patrons through effortless online booking. Beyond enhancing operational productivity, it also provides valuable insights into customer preferences and feedback, equipping businesses to offer outstanding service and foster enduring relationships with their clientele. Ultimately, this platform serves as a vital resource for businesses looking to thrive in a competitive market, ensuring they can meet and exceed guest expectations consistently.

PAR OPS™ serves as the control center for restaurant operations, consolidating critical functions into one unified, data-driven platform. Its Inventory module simplifies supply chain management, cuts waste, and ensures consistent food quality across locations. The Workforce module optimizes labor scheduling with advanced forecasting, helping operators reduce costs while improving staff satisfaction. Intelligence provides enterprise reporting, automated aggregation, and predictive analytics, while Coach delivers real-time KPI tracking and exception-based alerts to streamline daily management. Detect safeguards profitability with ticket-level theft detection and customizable alerts, while Recovery automates disputes with third-party delivery platforms like DoorDash and Uber Eats to reclaim lost revenue. Delivery insights further help operators manage DSP reconciliation, prevent downtime, and optimize performance. With features like Scan Assist, Prep Label Printing, and mobile-friendly scheduling, PAR OPS™ is both powerful and user-friendly. By saving operators 3–6% on food and labor costs, it proves its value as a scalable, future-ready operations solution.

We bring restaurants and guests together, working to strengthen their connection through a seamless and memorable experience. By blending modern technology with the human touch, we provide restaurants with the essential tools, services, and support they need to operate more efficiently, increase profitability, and create exceptional experiences for their guests. Zenchef is an all-in-one, fully integrated platform that covers reservations, mobile payments, and customer loyalty. Since its creation in 2010, Zenchef has served over 7,000 customers across 15 countries, providing restaurateurs with a comprehensive customer experience management tool that covers the entire service journey—before, during, and after the meal. With no commissions or intermediaries, restaurant owners maintain full independence. With one intuitive software, restaurant owners can easily manage reservations, websites, digital menus, click & collect services, reviews, customer databases, digital payments via QR code, and marketing campaigns. The platform also provides a simple, effective way to engage customers through personalized offers. Zenchef’s platform has shown to save up to 2 hours a day, reduce no-shows to less than 1%, and increase table turnover by 30%.

SevenRooms, a guest experience and retention platform, helps hospitality operators acquire, engage and retain more customers -- both on- and off-premise. The platform connects hospitality operators with data across the guest journey, allowing them to drive revenue and profitability. SevenRooms was founded in 2011 and venture-backed both by Amazon, Comcast Ventures, and Providence Strategic Growth. It has dining, hotel F&B and entertainment clients around the world, including: Bloomin’ Brands, MGM Resorts International, Mandarin Oriental Hotel Group, Wolfgang Puck, Michael Mina,Jumeirah Group, sbe, LDV Hospitality, Zuma, Altamarea Group, AELTC, D&D London, Corbin & King, Live Nation and Topgolf.

FoxMetrics addresses the difficulties posed by disconnected systems and products by effectively capturing, storing, and utilizing data generated from various sources, including web and mobile platforms, to enhance the value derived from customer behavior insights. By enabling businesses to collect, enrich, and analyze their web visitor activities, FoxMetrics simplifies the reporting process for sessions, users, page views, custom events, and other important metrics. This solution enhances return on investment by allowing companies to assess and determine the most successful marketing strategies and campaigns, thereby boosting conversions and sales across diverse channels. The primary obstacle is not the absence of data, but rather the challenge of swiftly extracting significant and actionable insights from it. Additionally, FoxMetrics provides restaurants with the tools necessary to gather and evaluate data from various sources, such as their website visitors, ordering systems, loyalty programs, delivery services, and location/map applications, effectively bridging the gap between online and offline data collection. This comprehensive approach ensures that businesses can make informed decisions based on a holistic view of their customer interactions.

Operators managing multiple units utilize Zenput to implement and uphold adherence to operational standards, food safety regulations, and various important programs. By automating tasks, both field and store personnel can save significant time each day, while executives maintain a clear view of on-site activities from any location. Achieving a consistently high standard of customer experience in restaurant chains is a complex challenge, especially when managing numerous locations simultaneously. As new procedures and initiatives are introduced, it is critical for field and store teams to be well-equipped to adjust and perform their roles effectively. Leading restaurant chains around the globe rely on Zenput to uphold food safety and community health, ensure consistent brand quality, confirm compliance with marketing and promotional guidelines, and address human resources matters. By digitally managing and automating essential safety protocols—such as sanitation practices, employee health assessments, and food safety measures—establishments can guarantee the safety of their customers and staff with every visit. This proactive approach to safety not only enhances operational efficiency but also bolsters customer trust and loyalty over time.

Hostie is an innovative platform that leverages AI technology to enhance restaurant communication and guest engagement, functioning as a virtual concierge that responds to every call, text, and message in the unique voice of the establishment. This solution minimizes missed reservations, increases potential revenue, and boosts operational efficiency by automatically managing inbound communications, including phone calls, texts, and emails, through natural-sounding conversational AI. Additionally, it offers real-time insights into interactions and maintains transcripts while keeping guest history and data securely within the restaurant's control, ensuring a consistent service experience. Hostie seamlessly integrates with leading reservation systems and POS platforms to facilitate the management of reservations, modifications, event inquiries, and cross-channel messaging, all while accommodating multilingual interactions in more than 20 languages to serve a diverse clientele without language obstacles. Designed by individuals with restaurant experience, Hostie not only liberates staff from routine communication responsibilities but also prioritizes an uninterrupted and fluid guest experience, ultimately enhancing overall customer satisfaction.

xtraCHEF by Toast is a platform for financial and operational management that's specifically designed for restaurants. xtraCHEF combines machine learning, data science and quality control to streamline the supply chain. Restaurants of any size and with any service use xtraCHEF’s industry-leading AP automation to increase productivity and make better purchasing decisions. Operators can easily make sense of their books with the help of food cost management analytics and reporting. This will allow them to cut percentage points off their prime expenses. xtraCHEF puts you in control of the kitchen and your profits.

Choice provides an extensive array of services that cater to every aspect of a restaurant's communication with its patrons, including features like a digital menu, a website for takeout and delivery, reservation capabilities, QR code payments, and in-table ordering. By developing a restaurant website or landing page equipped with a touchless menu, you can engage effectively with customers and enhance your sales potential. The use of technology minimizes the need for floor staff and facilitates in-house delivery directly from the website. This approach streamlines team operations, boosts the average transaction value, increases profitability, and allows for the establishment of a personal delivery and pickup system without incurring additional commissions. Furthermore, you can showcase all beverages and cocktails through engaging videos in the digital menu and activate QR code functionality for ordering, payments, and feedback collection. This system not only helps in cutting costs but also in elevating revenue. You can save on website maintenance costs, maximize conversion rates, consolidate all marketing tools into a single platform, and gather valuable customer data for future marketing strategies. Ultimately, this comprehensive solution empowers restaurants to thrive in a competitive landscape while fostering a better dining experience for guests.

Acquire extensive information on restaurants and their menus to enhance sales intelligence, gain insights into menu offerings, and conduct thorough market analysis. This valuable data is utilized by our clients for strategic sales planning and market intelligence, and our customer base comprises food manufacturers and distributors, chain restaurants, as well as market research and consulting organizations. By leveraging these insights, businesses can make informed decisions that drive success in a competitive landscape.

clickBACON is a restaurant-focused financial platform designed to make profitability easier to understand and manage. It provides restaurant owners with daily access to accurate financial data instead of delayed and confusing reports. clickBACON integrates directly with POS systems to automatically extract sales, labor, taxes, tips, and other critical data. The platform pushes this information into QuickBooks Online or Restaurant365, ensuring clean and properly coded financials. AI-powered document management allows users to upload or scan invoices and receipts for instant data extraction. clickBACON organizes financial information into restaurant-specific KPIs that clearly show food cost, labor cost, and prime cost. Automated reporting keeps teams informed without manual effort. Bookkeepers benefit from reduced workload and fewer errors. Accountants receive consistent, audit-ready data for year-end filings. clickBACON empowers restaurants to act on their numbers faster and grow profits with confidence.

Enhancing the profitability of restaurants is our goal. Our software is designed to assist multi-unit operators in implementing significant changes that positively affect their financial outcomes. Among the key advantages are increased sales through the identification of upselling chances and tailored product suggestions. Additionally, it aids in managing expenses by enabling more efficient scheduling, thereby optimizing labor costs and minimizing food waste. With greater visibility, operators gain real-time insights into sales performance, operational efficiency, and loss prevention measures. Rather than merely analyzing data, CFO2 integrates seamlessly with your existing restaurant systems, such as POS, to capture comprehensive data and provide actionable strategies for boosting revenue and cutting costs effectively. Its 24/7 data analysis empowers users with an up-to-the-minute understanding of their sales and expenses, allowing a focused approach to the most lucrative opportunities within each location. Unlike standard business intelligence tools that only display information, our specialized software reveals the critical insights necessary for maximizing profits across your organization. Furthermore, we handle all aspects of system integration to ensure a smooth implementation process. By choosing our solution, restaurant operators can focus on growth and profitability without getting bogged down by complex data management.

Effortlessly oversee reservations and seating arrangements across multiple dining establishments using any computer, tablet, or smartphone. Customize the run sheet, floorplan, and timeline views to fit your unique setup, ensuring that your venue consistently operates at peak capacity. Eliminate the risk of losing a reservation entirely. Transform cancellations into advantages by enabling guests to sign up for your online waiting list. If there are no available tables for walk-in customers, keep the atmosphere lively by sending custom text notifications to inform them when a table opens up. Automatically confirm reservations, send reminders via email or text, and propose alternative times to fill any gaps in your schedule, all directly from your website. Obee offers the ability to adapt your booking widget to align with your website's aesthetics, creating a cohesive and enjoyable experience for your customers. In addition to these features, Obee allows for real-time updates, ensuring that both staff and guests have the most current information about reservations and availability.

Maximize seating efficiency no matter the type of venue. Whether it’s a restaurant, pool cabanas, sports stadium, or gaming tables, allow your patrons to select their desired seats while you enhance space utilization and uphold social distancing protocols. This comprehensive online reservation system encompasses wait-list management and venue oversight, all aimed at ensuring guest satisfaction. It offers unparalleled flexibility for the seamless online selection of cabanas, gaming table spots, stadium seating, and dining tables. Empower your guests to pick their ideal location while you strategically manage social distancing and optimize the overall space within the venue. This innovative system stands out in the market, providing a comprehensive view of availability across all locations. You can utilize various seating configurations for specific dates, holidays, and special occasions, as well as create unique layouts tailored to certain events, while also accepting diverse payment options to cater to families, seniors, and more. Not only does this enhance the guest experience, but it also streamlines operational efficiency, making it a vital tool for any venue operator.

Effectively managing returning customers and noting their preferences is key to customer retention. Documenting food allergies, special occasions, and birthdays can greatly enhance their experience. By personalizing interactions, such as greeting them with their nickname, you create an atmosphere where customers feel valued. Reservations form the backbone of your establishment, which is why iMagic Restaurant Reservation simplifies the process: just tap to make a reservation, input guest details, select an available table, and you're all set! This system is designed to be not only efficient but also incredibly user-friendly. Regardless of your current tasks, you can effortlessly make new reservations. Having a quick overview of upcoming arrivals is essential for efficiently managing guest bookings. Wasting time is the last thing you want in a busy environment! Our innovative View Reservations feature allows you to quickly see who is coming, their expected arrival times, and the tables they have reserved, ensuring you stay organized and prepared for each guest.