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support

Description

The AI scheduling assistant reviews your calendar daily to identify openings that could benefit from additional appointments, subsequently reaching out to your clients to secure bookings for those slots. Our comprehensive web-based platform streamlines every aspect of your business operations in one convenient location. Enhance your efficiency with customizable job templates, robust inventory management, technician time-tracking features, QuickBooks Online integration, and more. Leverage integrated communication tools to interact with clients through text messages and emails effortlessly. You can automate appointment confirmations and reminders, dispatch invoices and inspection documents, collect payments, or respond to inquiries with minimal effort. Additionally, real-time dashboards and reporting tools provide valuable insights into your business's performance. Monitor metrics such as profitability, technician productivity, customer aging, fleet effectiveness, and various other critical aspects to make informed decisions for your business growth. This holistic approach ensures that you stay connected and organized, ultimately leading to improved customer satisfaction and operational success.

Description

Listen to real shop owners talk about their experience with the best repair shop management software. Our shop management software allows you to communicate with customers directly. Send updates and get estimates. Answer questions. Send appointment reminders and confirmations to your customers, giving them more flexibility. Shopmonkey is able to help you manage any type of shop, no matter what it is. Shopmonkey's shop management system is tailored to your industry. There's no need to start from scratch. Shopmonkey will transfer your customer data, invoices and other information. You can customize the workflow to meet your needs. Add notes, modify milestones, or use Tags for VIPs, pick-up times, and so everyone is on the same page.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

QuickBooks Online
Axis LMS
CARFAX
Edge
Epicor Integrated Service Estimator
Facebook
Google
Mailchimp
PartsTech
QuickBooks Online Advanced
Slack
Squarespace
Stripe
Xero
Zapier
tawk.to

Integrations

QuickBooks Online
Axis LMS
CARFAX
Edge
Epicor Integrated Service Estimator
Facebook
Google
Mailchimp
PartsTech
QuickBooks Online Advanced
Slack
Squarespace
Stripe
Xero
Zapier
tawk.to

Pricing Details

$100 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

OrbisX

Country

Canada

Website

orbisx.com

Vendor Details

Company Name

Shopmonkey

Founded

2016

Country

United States

Website

www.shopmonkey.io

Product Features

Product Features

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

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