Average Ratings 2 Ratings

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Oracle MICROS delivers dependable, secure, and efficient point of sale (POS) systems catering to a diverse range of sectors, including restaurants, hotels, resorts, casinos, stadiums, arenas, cruise ships, transportation hubs, and retail environments worldwide. As a frontrunner in the POS industry, the company boasts a 40-year legacy of excellence in providing consultation and support services for both cloud-based and on-premise POS solutions, serving clients in over 180 countries. By merging MICROS' specialized applications with Oracle's comprehensive technology suite, customers gain access to enhanced innovation, exceptional security, and sophisticated integrative systems for their POS needs. Designed to endure spills, extreme weather conditions, continuous operation, and potential security threats, MICROS hardware is built to last. Additionally, with cloud-based features that offer real-time analytics, inventory control, scheduling, and versatile integration options, Oracle MICROS POS solutions stand out as the preferred choice for businesses seeking a robust and adaptable system. This combination of durability and advanced technology positions Oracle MICROS as a leader in the competitive landscape of point-of-sale solutions.

Description

Oracle's Simphony POS system is designed for comprehensive management of restaurants, catering to a wide range of food and beverage establishments worldwide, including local coffee shops, renowned fine dining venues, and major quick-service chains in locations such as stadiums and amusement parks. This versatile, all-in-one cloud-based POS platform empowers restaurateurs to enhance their online and in-house operations seamlessly from any device, processing billions of transactions annually to ensure exceptional service. With cloud-based adaptability, a robust integration network, and cost-effective monthly subscription plans, Simphony addresses the specific requirements of both single-location eateries and large enterprises spanning 180 countries. The system provides staff and customers with engaging, up-to-the-minute information, streamlining the ordering process and facilitating instantaneous communication between the kitchen and front-of-house. Furthermore, it automates the dissemination of updates regarding daily specials, menu changes, and tailored promotions to every relevant touchpoint, ensuring a cohesive dining experience. This capability not only improves operational efficiency but also enhances customer satisfaction, making it a vital tool for modern restaurants.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Atlas Direct Tips Yes 
Call2Kitchen Yes 
Doshii Yes 
OPERA Cloud Central Yes 
Oracle MICROS Gift and Loyalty Yes 
PAR Ordering Yes 
SevenRooms Yes 
TableCheck Yes 
Bar Beverage Control Yes 
Como Yes 
Flipdish No 
Grubhub Yes 
Loyale Yes 
Open Dining Yes 
Oracle MICROS Labor Management No 
OrderGrid Yes 
ResEasy Yes 
ReturnPro Yes 
Vita Mojo Yes 
Windcave Yes 

Integrations

Atlas Direct Tips Yes 
Call2Kitchen Yes 
Doshii Yes 
OPERA Cloud Central Yes 
Oracle MICROS Gift and Loyalty Yes 
PAR Ordering Yes 
SevenRooms Yes 
TableCheck Yes 
Bar Beverage Control No 
Como No 
Flipdish Yes 
Grubhub No 
Loyale No 
Open Dining No 
Oracle MICROS Labor Management Yes 
OrderGrid No 
ResEasy No 
ReturnPro No 
Vita Mojo No 
Windcave No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/industries/micros/

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/industries/food-beverage/restaurant-pos-systems/simphony-pos/

Product Features

Bar POS

Cash Drawer Management No 
Employee Management No 
Gift Card Management No 
Inventory Control No 
Loyalty Program No 
Separate Checks No 
Split Checks No 
Tips Management No 

Restaurant POS

Delivery Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program No 
Mobile Access No 
Online Ordering No 
Order Management No 
Reporting/Analytics No 
Separate Checks No 
Split Checks No 
Table Management No 
Tips Management No 

Product Features

Bar POS

Cash Drawer Management No 
Employee Management No 
Gift Card Management No 
Inventory Control No 
Loyalty Program No 
Separate Checks No 
Split Checks No 
Tips Management No 

Cloud Kitchen Management

Branded Mobile App No 
Branded Website No 
CRM No 
Call Center Panel No 
Feedback Management No 
Inventory Management No 
Kitchen Display System No 
Loyalty Management No 
Menu Integration No 
Multi-Brand No 
Online Ordering No 
Order Management / Tracking No 
Point-of-Sale (POS) No 
Reporting / Analytics No 
Time Tracking No 

Food Delivery

Delivery Tracking No 
Dispatch Management No 
For Restaurants No 
Gift Card Management No 
Menu Management No 
Online Ordering No 
Order Management No 
Routing No 
Sales Trend Analysis No 
Supports Loyalty Program No 

Food Service Management

Costing No 
For Cafeterias No 
For Healthcare Facilities No 
Free / Reduced Meals No 
Inventory Management No 
Menu Planning No 
Nutritional Analysis No 
Online Payments / Funding No 
Point of Sale (POS) No 
Purchasing No 
Recipe Management No 
Schools No 
Tray Tracking No 

Point of Sale

Barcode Scanning No 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles No 
Discount Management No 
Electronic Signature No 
Gift Card Management No 
Loyalty Program No 
Multi-Location No 
Restaurant POS No 
Retail POS No 
Returns Management No 
eCommerce Integration No 

Recipe Costing

Analytics/Reporting Yes 
Demand Planning Yes 
Inventory Management Yes 
Menu Management Yes 
Nutrition/Allergen Management Yes 
Online Ordering Yes 
Point of Sale Yes 
Recipe Management Yes 

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management No 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics No 
Reservations Management No 
Sales Tracking No 
Table Management No 
Wait List Management No 
Waitstaff Management No 

Restaurant POS

Delivery Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program No 
Mobile Access No 
Online Ordering No 
Order Management No 
Reporting/Analytics No 
Separate Checks No 
Split Checks No 
Table Management No 
Tips Management No 

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