Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
                    Oracle Intelligent Advisor empowers service agents to provide accurate and tailored guidance to every customer. This innovative decision automation tool enables business users to set up rules, ensuring that the advice given is consistent and clear, thereby enhancing the efficiency and personalization of customer service. It allows customers to independently tackle both straightforward and intricate problems. By employing intelligent online interviews, users receive customized advice suited to their individual needs. Business users are empowered to configure this advice seamlessly, using either a web browser or a desktop development application. Additionally, it allows these users to create and oversee rules without needing to involve a programmer. With the ability to easily develop and implement decision-making services directly in a web browser, there is no requirement for installing or managing a separate desktop tool. Furthermore, this solution centralizes the unique application logic, making it simple to share decision-making rules with all relevant stakeholders. In this way, Oracle Intelligent Advisor not only enhances service efficiency but also fosters collaboration among teams.
                
            
        
            Description
                    myConcerto is a comprehensive, insight-focused platform that harnesses the capabilities of innovative SAP technologies alongside Accenture’s extensive industry knowledge to drive remarkable business results. This platform embodies the cutting-edge ideas from Accenture regarding industry advancements, technological innovation, and strategic insights, enabling organizations to evolve into intelligent enterprises. The process begins with design thinking, aimed at pinpointing particular business obstacles and unique advantages, followed by intelligent diagnostics that evaluate existing systems, processes, data, and architecture in comparison to top industry standards. This thorough evaluation culminates in a tailored, data-centric business case and strategic roadmap designed to accelerate value realization. Additionally, myConcerto facilitates the establishment of the transformation program environment and equips clients with our preconfigured solutions to support agile, ongoing delivery, all driven by Accenture's myWizard technology. By integrating these elements, myConcerto empowers companies to navigate their digital transformation journeys more effectively.
                
            
        
            API Access
            
                Has API
            
            
        
        
    
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                Integrations
            
                
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    Oracle Cloud CX
            
            
        
        
    
        
        
            
                
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    Adobe Acrobat
            
            
        
        
    
        
        
            
                
    Microsoft 365
            
            
        
        
    
        
        
            
                
    Oracle Cloud CX
            
            
        
        
    
        
        
            
                
    Oracle Cloud Infrastructure
            
            
        
        
    
        
        
            
                
    Oracle Knowledge Management
            
            
        
        
    
        
        
            
                
    Oracle Service
            
            
        
        
    
        
        
            
                
    SAP Cloud Platform
            
            
        
        
    
        
        
            
                
    Salesforce
            
            
        
        
    
        
        
            
                
    Workday HCM
            
            
        
        
    
                
            Pricing Details
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                Live Rep (24/7)
            
            
        
        
    
        
        
            
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                Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/cx/service/intelligent-advisor/
Vendor Details
Company Name
Accenture
Founded
1989
Country
Ireland
Website
www.accenture.com/us-en/services/technology/myconcerto
Product Features
Decision Support
                                        Application Development
                                        
                                    
                                    
                                    
                                        Budgeting & Forecasting
                                        
                                    
                                    
                                    
                                        Data Analysis
                                        
                                    
                                    
                                    
                                        Decision Tree Analysis
                                        
                                    
                                    
                                    
                                        Monte Carlo Simulation
                                        
                                    
                                    
                                    
                                        Performance Metrics
                                        
                                    
                                    
                                    
                                        Rules-Based Workflow
                                        
                                    
                                    
                                    
                                        Sensitivity Analysis
                                        
                                    
                                    
                                    
                                        Thematic Mapping
                                        
                                    
                                    
                                    
                                        Version Control 
                                        
                                    
                            
                        Product Features
Decision Support
                                        Application Development
                                        
                                    
                                    
                                    
                                        Budgeting & Forecasting
                                        
                                    
                                    
                                    
                                        Data Analysis
                                        
                                    
                                    
                                    
                                        Decision Tree Analysis
                                        
                                    
                                    
                                    
                                        Monte Carlo Simulation
                                        
                                    
                                    
                                    
                                        Performance Metrics
                                        
                                    
                                    
                                    
                                        Rules-Based Workflow
                                        
                                    
                                    
                                    
                                        Sensitivity Analysis
                                        
                                    
                                    
                                    
                                        Thematic Mapping
                                        
                                    
                                    
                                    
                                        Version Control 
                                        
                                    
                            
                        Strategic Planning
                                        Budgeting & Forecasting
                                        
                                    
                                    
                                    
                                        Dashboard
                                        
                                    
                                    
                                    
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                                        Modeling & Simulation
                                        
                                    
                                    
                                    
                                        Roadmapping
                                        
                                    
                                    
                                    
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