Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Oracle Intelligent Advisor empowers service agents to provide accurate and tailored guidance to every customer. This innovative decision automation tool enables business users to set up rules, ensuring that the advice given is consistent and clear, thereby enhancing the efficiency and personalization of customer service. It allows customers to independently tackle both straightforward and intricate problems. By employing intelligent online interviews, users receive customized advice suited to their individual needs. Business users are empowered to configure this advice seamlessly, using either a web browser or a desktop development application. Additionally, it allows these users to create and oversee rules without needing to involve a programmer. With the ability to easily develop and implement decision-making services directly in a web browser, there is no requirement for installing or managing a separate desktop tool. Furthermore, this solution centralizes the unique application logic, making it simple to share decision-making rules with all relevant stakeholders. In this way, Oracle Intelligent Advisor not only enhances service efficiency but also fosters collaboration among teams.
Description
VisiRule, a low-code, no-code tool that allows subject matter experts such as lawyers, tax advisors and engineers to quickly create and deliver intelligent advice using decision tree flowcharts, and troubleshooting guides. These can be used as self-service web apps or as Intelligent ChatBots.
VisiRule transforms specialist expertise into smart AI solutions. It can triage complex problems and make recommendations. It enforces actions and creates bespoke documents.
VisiRule allows you to quickly create systems to solve common, but not trivial, queries and computations that staff and customers have to deal with. It is also cost-effective. This allows staff to concentrate on the more difficult tasks and gives clients instant access to high-quality advice, anywhere, anytime.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Devart ODBC Drivers
No
Oracle Cloud CX
Yes
Oracle Knowledge Management
Yes
Oracle Service
Yes
Redis
No
Integrations
Devart ODBC Drivers
Yes
Oracle Cloud CX
No
Oracle Knowledge Management
No
Oracle Service
No
Redis
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$995
various flat-fee pricing models available
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/cx/service/intelligent-advisor/
Vendor Details
Company Name
Logic Programming Associates Ltd
Founded
1981
Country
United Kingdom
Website
www.visirule.co.uk
Product Features
Decision Support
Application Development
No
Budgeting & Forecasting
No
Data Analysis
No
Decision Tree Analysis
No
Monte Carlo Simulation
No
Performance Metrics
No
Rules-Based Workflow
No
Sensitivity Analysis
No
Thematic Mapping
No
Version Control
No
Product Features
Decision Support
Application Development
No
Budgeting & Forecasting
No
Data Analysis
No
Decision Tree Analysis
No
Monte Carlo Simulation
No
Performance Metrics
No
Rules-Based Workflow
No
Sensitivity Analysis
No
Thematic Mapping
No
Version Control
No
No-Code Development
AI-Assisted Development
No
Business Process Automation
Yes
Collaborative Development
No
Data Aggregation and Publishing
No
Deployment Management
No
Drag & Drop
Yes
Integrations Management
No
Iteration Management
No
Performance Monitoring
No
Requirements Management
No
Templates
Yes
Visual Modeling
Yes
Web / Mobile App Development
No
Workflow Management
No
Prototyping
Animation
No
Collaboration
No
Drag & Drop
Yes
Software Prototyping
Yes
Templates
No
UI Prototyping
No
UX Prototyping
No
Usability Testing
No
Version Control
No