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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Oracle Intelligent Advisor empowers service agents to provide accurate and tailored guidance to every customer. This innovative decision automation tool enables business users to set up rules, ensuring that the advice given is consistent and clear, thereby enhancing the efficiency and personalization of customer service. It allows customers to independently tackle both straightforward and intricate problems. By employing intelligent online interviews, users receive customized advice suited to their individual needs. Business users are empowered to configure this advice seamlessly, using either a web browser or a desktop development application. Additionally, it allows these users to create and oversee rules without needing to involve a programmer. With the ability to easily develop and implement decision-making services directly in a web browser, there is no requirement for installing or managing a separate desktop tool. Furthermore, this solution centralizes the unique application logic, making it simple to share decision-making rules with all relevant stakeholders. In this way, Oracle Intelligent Advisor not only enhances service efficiency but also fosters collaboration among teams.

Description

Integrating artificial intelligence into the core of Sales and Operations Planning (S&OP) can significantly enhance overall business performance while effectively utilizing existing ERP systems and limited human resources. The Decision Intelligence layer from PlanningForce empowers organizations to leverage human expertise, sophisticated modeling, databases, and AI to streamline intricate and non-linear decision-making processes. By fusing four essential elements—human experience, advanced modeling, comprehensive databases, and cutting-edge artificial intelligence—PlanningForce delivers a robust Decision Intelligence framework that enables managers to navigate their decision-making with remarkable speed and accuracy. The insights generated by this innovative layer of Decision Intelligence empower Decision-Makers, granting them mastery over operations that have grown more complex and interconnected over time. With the system's advanced simulation features, Decision-Makers can seamlessly manage the various dynamics involved in non-linear decision-making processes, leading to more informed and strategic outcomes. Ultimately, this integration not only enhances decision quality but also fosters a more agile and responsive organizational environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Oracle Cloud CX Yes 
Oracle Knowledge Management Yes 
Oracle Service Yes 

Integrations

Oracle Cloud CX No 
Oracle Knowledge Management No 
Oracle Service No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/service/intelligent-advisor/

Vendor Details

Company Name

PlanningForce

Founded

2001

Country

Belgium

Website

www.planningforce.com

Product Features

Decision Support

Application Development No 
Budgeting & Forecasting No 
Data Analysis No 
Decision Tree Analysis No 
Monte Carlo Simulation No 
Performance Metrics No 
Rules-Based Workflow No 
Sensitivity Analysis No 
Thematic Mapping No 
Version Control No 

Product Features

Decision Support

Application Development No 
Budgeting & Forecasting No 
Data Analysis No 
Decision Tree Analysis No 
Monte Carlo Simulation No 
Performance Metrics No 
Rules-Based Workflow No 
Sensitivity Analysis No 
Thematic Mapping No 
Version Control No 

Manufacturing

Accounting Integration Yes 
ERP Yes 
MES Yes 
MRP No 
Maintenance Management Yes 
Purchase Order Management Yes 
Quality Management No 
Quotes/Estimates Yes 
Reporting/Analytics Yes 
Safety Management No 
Shipping Management Yes 

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