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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Oracle Cloud CX, built on a cutting-edge cloud platform that utilizes best practices and innovative technologies, provides tools that are user-friendly for business staff while being robust enough for developers to enhance further. The suite of Oracle CX applications is both groundbreaking and adaptable, ensuring reliable performance and security for its users. By adopting a data-centric strategy, Oracle Cloud CX effectively links customer behaviors, transactions, and demographic information across various sectors, including marketing, sales, and service, to craft tailored experiences for each user. With over four decades of expertise, Oracle has assisted clients in effectively managing, safeguarding, and leveraging their data for business benefits. Data is integral to our identity. The platform allows businesses to create, share, and distribute meaningful content and offers, enabling the personalization of customer interactions. Additionally, Oracle Content Management serves as a centralized hub for all enterprise assets, such as invoices, marketing materials, company documents, images, and videos, streamlining management and access to crucial content across the organization. This comprehensive approach not only enhances operational efficiency but also fosters stronger connections with customers.

Description

Research indicates that more than 70% of CRM implementations do not succeed primarily due to insufficient user engagement. The root of this issue lies in the tendency of many organizations to complicate their CRM strategies. They often invest in pricey solutions packed with unnecessary features, leading to excessive time spent on intricate modifications that ultimately complicate the system further. Consequently, users become disinterested and perplexed, resulting in underutilized CRM platforms and squandered resources. At SmartCompany, we believe that simplicity is key. Our solution offers visually appealing, user-friendly interfaces along with just the right amount of customization to maintain flexibility without overwhelming users. It's designed as a seamless plug-and-play system that is quick to learn and enjoyable to operate. Moreover, it boasts sufficient functionality to provide value immediately upon installation, ensuring that users can hit the ground running. By prioritizing ease of use, we aim to enhance user satisfaction and drive adoption rates.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ATSTimeWork OnDemand
Aptivio
Blings
Celaton inSTREAM
DbVisualizer
Dyne
Idealogic
JobRunner
MicroK8s
MySQL Workbench
OnScreen
Oracle API Management
Oracle Big Data Preparation
Oracle Fusion SCM Analytics
Oracle Partner Relationship Management
Paradiso LMS
Skovik
TeamSupport
Zoomin

Integrations

ATSTimeWork OnDemand
Aptivio
Blings
Celaton inSTREAM
DbVisualizer
Dyne
Idealogic
JobRunner
MicroK8s
MySQL Workbench
OnScreen
Oracle API Management
Oracle Big Data Preparation
Oracle Fusion SCM Analytics
Oracle Partner Relationship Management
Paradiso LMS
Skovik
TeamSupport
Zoomin

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$30 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/platform/

Vendor Details

Company Name

SmartCompany

Founded

2000

Country

United States

Website

www.smartcompany.net

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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