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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Opsin represents a pioneering force in the realm of GenAI security solutions. By offering a robust security orchestration layer, Opsin enables organizations to develop GenAI applications while securely handling their data. The platform is equipped with comprehensive enterprise-level security features, including auditing and data lineage, essential for fulfilling security and compliance mandates from the very beginning. It effectively prevents sensitive data from being disclosed or exiting the organization, ensuring protection of information throughout every phase of the process. Additionally, from a development standpoint, Opsin facilitates the smooth integration of data across diverse sources, whether structured, unstructured, or from CRM systems. This capability allows developers to design GenAI applications that are permission-aware, ensuring that only users with proper authorization can access their allowed data. Despite advancements brought by tools like Glean and Microsoft Copilot making GenAI and data more accessible, the challenges surrounding data security and governance continue to persist. Thus, Opsin remains committed to bridging this gap, enhancing the security landscape for future innovations.

Description

TheLoops is a comprehensive Intelligent platform designed to deliver actionable insights for customer experience (CX) teams, utilizing predictive analytics and GenAI to enhance the productivity of your team. Experience real-time predictions, trends, sentiment analysis, and topic identification all within a single, user-friendly AI platform, eliminating the hassle of juggling multiple solutions, performing manual data exports, and relying on a data engineer. Powered by GenAI, TheLoops offers proactive recommendations for the next best actions, automated classification, summarization, and additional features to elevate your agents' performance significantly. With Mission Control, managers are kept informed of ongoing developments without any lag. The platform ensures 100% quality assurance coverage while adhering to SOC II and HIPAA compliance standards. It also seamlessly integrates with platforms like Intercom, Zendesk, and Kustomer, and provides the flexibility for manual quality assurance when necessary. Discover how TheLoops’ Auto QA, supplemented by built-in coaching, can further enhance your operational efficiency.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Assembled No 
ChatGPT Enterprise Yes 
ChatGPT Plus Yes 
ChatGPT Pro Yes 
Confluence Yes 
Freshdesk No 
GitHub Yes 
Glean Yes 
Gmail No 
Google Drive Yes 
Help Scout No 
Intercom No 
Jira No 
Kustomer No 
Microsoft OneDrive Yes 
Microsoft SharePoint Yes 
PostgreSQL Yes 
Snowflake Yes 
Totango No 
Zendesk No 

Integrations

Assembled Yes 
ChatGPT Enterprise No 
ChatGPT Plus No 
ChatGPT Pro No 
Confluence No 
Freshdesk Yes 
GitHub No 
Glean No 
Gmail Yes 
Google Drive No 
Help Scout Yes 
Intercom Yes 
Jira Yes 
Kustomer Yes 
Microsoft OneDrive No 
Microsoft SharePoint No 
PostgreSQL No 
Snowflake No 
Totango Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Opsin

Founded

2024

Country

United States

Website

www.opsinsecurity.com

Vendor Details

Company Name

TheLoops

Founded

2020

Country

United States

Website

theloops.io

Product Features

Data Security

Alerts / Notifications No 
Antivirus/Malware Detection No 
At-Risk Analysis No 
Audits No 
Data Center Security No 
Data Classification No 
Data Discovery No 
Data Loss Prevention No 
Data Masking No 
Data-Centric Security No 
Database Security No 
Encryption No 
Identity / Access Management No 
Logging / Reporting No 
Mobile Data Security No 
Monitor Abnormalities No 
Policy Management No 
Secure Data Transport No 
Sensitive Data Compliance No 

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