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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

OpsCenter is a user-friendly, multi-faceted cloud-based solution tailored for the retail sector, aimed at streamlining the management and execution of store tasks and communications. As a cloud solution, it eliminates the need for software installation and maintenance, allowing for rapid setup and configuration. Opterus adopted an operational perspective on communication and task execution, crafting a clean and accessible interface that requires minimal administration from business users. By employing a modular design, OpsCenter effectively addresses the comprehensive challenges of retail communications rather than just isolated issues. The platform has experienced robust user engagement across all tiers of the retail organization. Additionally, updates are swift, complimentary, and straightforward, while customized workflows can be established without necessitating any development efforts. This versatility makes OpsCenter a valuable asset for retailers looking to enhance their operational efficiency.

Description

As retailers develop strategies for a post-COVID landscape characterized by increasing expenses, evolving consumer habits, intense competition, and the enforcement of safety protocols, the ability to react promptly has become essential. This necessity calls for a fundamental transformation in the operational models of retailers. The path ahead involves fostering resilience to unlock significant value and to make informed decisions supported by extensive data, predictive analytics, and intelligent, real-time insights that are both personalized and localized. TCS Optumera™ offers a comprehensive AI-driven retail optimization suite designed to enhance both merchandising and supply chain decisions in a cohesive manner. By leveraging this technology, retailers have experienced sales growth between 3-5%, a reduction of nearly 50% in time invested, the implementation of five times more strategies, and a decrease in costs ranging from 20-30%. Moreover, it enables the optimization of customer baskets across various channels by taking into account demand transferability, consumer preference sets, predictive analytics, and competitive offerings, ensuring a tailored shopping experience for each customer. This comprehensive approach not only increases efficiency but also positions retailers to thrive in a rapidly evolving market.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AODocs No 
Acquia Cloud Platform No 
Adenza No 
Adobe Marketo Engage No 
Aqua No 
Avaya Aura No 
BeyondTrust Endpoint Privilege Management No 
Cloudera No 
Flexera One No 
Google Cloud Platform No 
Hitachi Content Intelligence No 
IBM Cloud No 
Informatica Cloud Application Integration No 
Juniper Identity Management Service No 
Oracle Cloud Infrastructure No 
Splunk AppDynamics No 

Integrations

AODocs Yes 
Acquia Cloud Platform Yes 
Adenza Yes 
Adobe Marketo Engage Yes 
Aqua Yes 
Avaya Aura Yes 
BeyondTrust Endpoint Privilege Management Yes 
Cloudera Yes 
Flexera One Yes 
Google Cloud Platform Yes 
Hitachi Content Intelligence Yes 
IBM Cloud Yes 
Informatica Cloud Application Integration Yes 
Juniper Identity Management Service Yes 
Oracle Cloud Infrastructure Yes 
Splunk AppDynamics Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Opterus Inc.

Country

Canada

Website

opterus.com

Vendor Details

Company Name

Tata Consultancy Services

Founded

1968

Country

India

Website

www.tcs.com/optumera-digital-merchandising-suite

Product Features

Retail Execution

AI / Image Recognition No 
Collaboration Tools Yes 
Data Collection Yes 
Inspection Yes 
Pricing / Placement Optimization Yes 
Product Education Yes 
Product Promotion Strategy No 
Retail Site Audit Yes 
Workforce Management Yes 

Task Management

Collaboration Yes 
Create Subtasks Yes 
Gamification No 
Gantt Charts No 
Mobile Access No 
Percent-Complete Tracking Yes 
Progress Tracking No 
Recurring Tasks Yes 
Reporting/Analytics Yes 
Spreadsheet View No 
Task Board View Yes 
Task Planning Yes 
Task Scheduling Yes 
Task Tracking Yes 
Time Tracking No 
To-Do List View No 

Product Features

Retail Execution

AI / Image Recognition No 
Collaboration Tools No 
Data Collection No 
Inspection No 
Pricing / Placement Optimization No 
Product Education No 
Product Promotion Strategy No 
Retail Site Audit No 
Workforce Management No 

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