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Description
After a reservation is confirmed, operational work often splits across chats, email, spreadsheets, and separate tools. Guest details may be incomplete; cleaning or access delayed; a service case left without an owner; evidence and decisions detached from the relevant stay. Oprivia turns that fragmented work into controlled post-booking cases.
The platform keeps each stay, property, assignment, role, status, deadline, evidence, and outcome connected. Guests complete required information and report issues. Hosts manage properties and open items. Operators handle assigned work and add records. Governance roles review exceptions, escalations, approvals, and material decisions. Updates and corrections remain separate events so the sequence stays traceable.
Four modules cover guest registration; identity and required-data verification; guest cases; and service or partner work orders. Work can move from intake and assignment through execution, review, correction, approval, and documented closure. Sensitive decisions remain with authorized people.
Oprivia offers three levels of responsibility. Self-Managed Operations is for customers coordinating their own teams and providers. Supported Operations adds agreed case coordination, deadline monitoring, and escalation support. Portfolio Management adds cross-property coordination, governance, and reporting for multi-unit operations.
Oprivia can begin as a standalone platform with one defined workflow; no integration is required to start. Interfaces, migrations, and additional services are assessed separately. The operating layer can then extend across properties, teams, and locations while reservations, distribution, rates, and payments remain in specialist systems.
Description
VOXA Voice Agent is a web-based artificial intelligence solution designed for the hospitality and real estate sectors, enabling seamless voice and chat interactions. It incorporates each business's verified property details, guidelines, services, and frequently asked questions. Visitors to the website can pose common inquiries, receive instant replies, and be directed towards booking, inquiries, viewings, or contact options. The platform adeptly discerns conversational intent, gathers relevant context from guests or leads, and escalates requests when necessary information is absent or when human intervention is warranted. In the hospitality realm, it addresses needs related to amenities, arrival instructions, property rules, and typical questions during stays, while in real estate, it handles inquiries about properties, requirements for buyers or tenants, and requests for viewings. Furthermore, the client dashboard offers insights into interactions, the status of the agent, AI confidence levels, and instances of escalation. VOXA is designed to enhance, rather than replace, the existing systems of property management, booking, customer relationship management, and the human workforce. By integrating smoothly with these systems, it maximizes operational efficiency and improves customer experience.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
based on offer
Custom pricing based on the agreed operating model, modules, properties, workflows, roles and support scope. Each written proposal defines the included services, one-time setup and any recurring fees. Training, integrations, data migration and third-party services are priced separately where applicable. Oprivia does not charge a share of booking revenue. Guest access is included.
Free Trial
Free Version
Pricing Details
€79/month + €99 one-time activ
14-day free trial at €0. VOXA Starter is €79/month plus a one-time €99 activation fee. Includes one property, one AI agent, guest inquiry handling, live website conversations, basic client dashboard access, email support, and assisted onboarding. Professional and Enterprise are planned roadmap tiers and are not currently available for purchase.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Brander Consulting
Founded
2026
Country
Switzerland
Website
oprivia.ch/en
Vendor Details
Company Name
AIBUILDHUBS G.P.
Founded
2026
Country
Greece
Website
aibuildhubs.com/voxa-ai-voice-agent-real-estate-hotels/
Product Features
Vacation Rental
Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management