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Average Ratings 0 Ratings

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ease
features
design
support

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Description

After a reservation is confirmed, operational work often splits across chats, email, spreadsheets, and separate tools. Guest details may be incomplete; cleaning or access delayed; a service case left without an owner; evidence and decisions detached from the relevant stay. Oprivia turns that fragmented work into controlled post-booking cases. The platform keeps each stay, property, assignment, role, status, deadline, evidence, and outcome connected. Guests complete required information and report issues. Hosts manage properties and open items. Operators handle assigned work and add records. Governance roles review exceptions, escalations, approvals, and material decisions. Updates and corrections remain separate events so the sequence stays traceable. Four modules cover guest registration; identity and required-data verification; guest cases; and service or partner work orders. Work can move from intake and assignment through execution, review, correction, approval, and documented closure. Sensitive decisions remain with authorized people. Oprivia offers three levels of responsibility. Self-Managed Operations is for customers coordinating their own teams and providers. Supported Operations adds agreed case coordination, deadline monitoring, and escalation support. Portfolio Management adds cross-property coordination, governance, and reporting for multi-unit operations. Oprivia can begin as a standalone platform with one defined workflow; no integration is required to start. Interfaces, migrations, and additional services are assessed separately. The operating layer can then extend across properties, teams, and locations while reservations, distribution, rates, and payments remain in specialist systems.

Description

Smily serves as an all-encompassing platform for managing vacation rentals, tailored to simplify workflows for property owners and managers alike. The software includes a Channel Manager that boosts exposure while minimizing the risk of overbookings, a customizable Direct Booking Website to enhance the efficiency of direct bookings, and a Property Management System (PMS) that consolidates all relevant property information. Moreover, Smily features a Unified Inbox that allows for streamlined management of guest communications, promoting effective and orderly interactions. Together, these tools are designed to optimize booking processes, elevate guest satisfaction, and significantly enhance the operational productivity of vacation rental enterprises. By integrating these functionalities, Smily aims to provide a seamless experience for both property managers and their guests.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Airbnb
Beyond
Braintree
Breezeway
Chekin
Cognito Forms
Duve
Enso Connect
Fetch My Guest
Operto Teams
PayPal
QuickBooks Online
QuickBooks Online Advanced
Stackreaction
Stripe
Touch Stay
VRTrust
VRWorks
Vrbo
Zapier

Integrations

Airbnb
Beyond
Braintree
Breezeway
Chekin
Cognito Forms
Duve
Enso Connect
Fetch My Guest
Operto Teams
PayPal
QuickBooks Online
QuickBooks Online Advanced
Stackreaction
Stripe
Touch Stay
VRTrust
VRWorks
Vrbo
Zapier

Pricing Details

based on offer
Custom pricing based on the agreed operating model, modules, properties, workflows, roles and support scope. Each written proposal defines the included services, one-time setup and any recurring fees. Training, integrations, data migration and third-party services are priced separately where applicable. Oprivia does not charge a share of booking revenue. Guest access is included.
Free Trial
Free Version

Pricing Details

€285 per property per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Brander Consulting

Founded

2026

Country

Switzerland

Website

oprivia.ch/en

Vendor Details

Company Name

Smily

Founded

2010

Country

France

Website

www.smily.com

Product Features

Vacation Rental

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

Product Features

Channel Management

Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Vacation Rental

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

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