Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Opiniator offers a digital comment card solution designed to facilitate customer feedback and recovery for physical retail establishments. This innovative system enables customers to provide real-time ratings, comments, and suggestions through their mobile devices at any point during their visit, while also monitoring issues until they are resolved. By utilizing the digital comment card, businesses can proactively address customer concerns before they consider leaving, potentially taking their friends along with them. It allows for the tracking of customer complaints and staff responses until all issues are satisfactorily addressed, thereby minimizing the risk of negative online reviews that could emerge too late for the business to manage. Customers who express dissatisfaction are promptly contacted, leading to their recovery and retention. Additionally, businesses can identify and rectify health, safety, or maintenance problems before they affect customer experiences. Through a user-friendly dashboard, businesses receive instant alerts about feedback and can take necessary actions. They can respond to customer issues, monitor all steps taken until resolution, and ultimately regain customer trust. This comprehensive approach not only enhances customer satisfaction but also fosters loyalty to the brand.

Description

Reviso serves as a robust tool for client feedback and proofing specifically designed for WordPress users. Clients can effortlessly click on any component of the live webpage to leave a comment without the hassle of logging in or creating an account. All pinned feedback is seamlessly visible and manageable within Bricks, Elementor, or the Gutenberg block editor, allowing for a streamlined workflow that keeps feedback centralized. What sets Reviso apart is that it is uniquely integrated within your page builder, eliminating the need for a separate feedback dashboard. Its features include the ability to pin comments on any webpage element, engage in threaded discussions, track statuses, assign tasks, capture automatic screenshots, obtain client approvals with PDF sign-offs, implement white-label branding, generate AI feedback summaries, and utilize integrations with platforms like Slack, Discord, and webhooks. Notably, all feedback is securely stored in your own WordPress database, ensuring you retain ownership of your data. Available for free on WordPress.org for an unlimited number of sites, Reviso also offers a Pro version that enhances functionality with features like multi-page review links, additional approval options, white-label capabilities, and AI enhancements. This leads to a significant reduction in revision cycles and accelerates the client approval process, making it an invaluable asset for designers and developers alike.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Bricks
Elementor
Sonic XML Server
WordPress

Integrations

Bricks
Elementor
Sonic XML Server
WordPress

Pricing Details

$40 per month
Free Trial
Free Version

Pricing Details

$9/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Oberon3

Founded

2009

Country

United States

Website

www.opiniator.com

Vendor Details

Company Name

Reviso

Country

New Zealand

Website

getreviso.io

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Product Features

Alternatives

VisibleFeedback Reviews

VisibleFeedback

DiscoveryMark

Alternatives

Touchpoint CX Reviews

Touchpoint CX

Touchpoint Group