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Description
Enhance your journey towards digital transformation by leveraging communications tailored for the digital era. Modern organizations desire to enable their workforce to operate from any location while providing exceptional experiences for digital customers, yet they often lack the necessary internal resources and budget to transition to these advanced communication solutions. By utilizing digital-age communications as a service, organizations can significantly speed up their transformation efforts. Alcatel-Lucent Enterprise offers a communication experience on a per user per month basis, allowing employees to thrive. IT departments can streamline operations and adjust expenses to align with business needs while enjoying superior service levels. Ensure seamless connectivity between front-line workers and remote employees to maintain business continuity without sacrificing security. Important calls can be managed effectively, and all team members can take advantage of intuitive call management features. Moreover, deliver an outstanding customer experience with prompt and dependable responses, making interactions feel as though they are happening in a traditional office environment. With these advancements, organizations can truly embrace the future of work.
Description
A cloud-based solution enhances the corporate office's reach to remote and mobile employees, functioning as a unified system that boosts both communication and productivity across the workforce. By utilizing cloud-based communication platforms, companies are liberated from the burdens of acquiring, installing, and maintaining conventional on-premises telephone systems. Furthermore, these solutions facilitate the seamless extension of corporate phone systems to remote offices and mobile personnel, while also allowing the integration of various collaboration tools into one cohesive system. However, the key challenge is to find a solution that provides optimal reliability, quality, and scalability. The GDS nCONTACT™ Hosted Unified Communications Service offers an intuitive interface that combines voice, presence, and chat services, enhancing collaboration and productivity. Developed by the seasoned networking and communication professionals at GDS, this solution is hosted in secure, enterprise-grade data centers and is supported by exceptional service. Ultimately, adopting such a cloud-based solution not only streamlines operations but also prepares organizations for future growth and flexibility.
API Access
Has API
API Access
Has API
Integrations
Google Workspace
Microsoft Teams
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alcatel Lucent Enterprise
Country
India
Website
www.al-enterprise.com/en/products/platforms/opentouch-enterprise-cloud
Vendor Details
Company Name
Global Data Systems
Founded
1987
Country
United States
Website
www.getgds.com/services/voice-collaboration/hosted-voip
Product Features
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Product Features
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
