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Description
Enhance your journey towards digital transformation by leveraging communications tailored for the digital era. Modern organizations desire to enable their workforce to operate from any location while providing exceptional experiences for digital customers, yet they often lack the necessary internal resources and budget to transition to these advanced communication solutions. By utilizing digital-age communications as a service, organizations can significantly speed up their transformation efforts. Alcatel-Lucent Enterprise offers a communication experience on a per user per month basis, allowing employees to thrive. IT departments can streamline operations and adjust expenses to align with business needs while enjoying superior service levels. Ensure seamless connectivity between front-line workers and remote employees to maintain business continuity without sacrificing security. Important calls can be managed effectively, and all team members can take advantage of intuitive call management features. Moreover, deliver an outstanding customer experience with prompt and dependable responses, making interactions feel as though they are happening in a traditional office environment. With these advancements, organizations can truly embrace the future of work.
Description
The Ucopia captive portal "connectivity" enhances the Alcatel-Lucent OmniAccess Stellar portfolio by providing solutions tailored to the requirements of upscale businesses, particularly hotels and resorts, and it is entirely compatible with all ALE OmniAccess Stellar access points. As a leading European provider of Wi-Fi guest access and marketing management, Ucopia empowers organizations to maximize the capabilities of their Wi-Fi networks. Now integrated into the Alcatel-Lucent Enterprise offerings, the Ucopia solution meets the sophisticated demands of high-end establishments while ensuring seamless compatibility with existing access points. Key features include authentication, URL filtering, ARP spoofing protection, and detailed connection traceability through logs. Furthermore, it facilitates the management of security and mobility policies, delegated provisioning, user monitoring, and comprehensive statistics, providing businesses with a robust framework to enhance their Wi-Fi services. This integration ultimately allows enterprises to better serve their customers and optimize their network utilization.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alcatel Lucent Enterprise
Country
India
Website
www.al-enterprise.com/en/products/platforms/opentouch-enterprise-cloud
Vendor Details
Company Name
Alcatel-Lucent
Founded
2014
Country
France
Website
www.al-enterprise.com/en/products/network-management-security/ucopia
Product Features
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Product Features
WiFi Marketing
Automated Emails
Branded Splash Page
Customer Analytics
Data Export
Data Privacy Compliance
Lead Capture
Location Heatmaps
Loyalty Program
Review Platform Integration
SMS Marketing
Social Media Integration
Surveys
Time Limited WiFi
Trigger Campaigns
