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Description

Enhance your journey towards digital transformation by leveraging communications tailored for the digital era. Modern organizations desire to enable their workforce to operate from any location while providing exceptional experiences for digital customers, yet they often lack the necessary internal resources and budget to transition to these advanced communication solutions. By utilizing digital-age communications as a service, organizations can significantly speed up their transformation efforts. Alcatel-Lucent Enterprise offers a communication experience on a per user per month basis, allowing employees to thrive. IT departments can streamline operations and adjust expenses to align with business needs while enjoying superior service levels. Ensure seamless connectivity between front-line workers and remote employees to maintain business continuity without sacrificing security. Important calls can be managed effectively, and all team members can take advantage of intuitive call management features. Moreover, deliver an outstanding customer experience with prompt and dependable responses, making interactions feel as though they are happening in a traditional office environment. With these advancements, organizations can truly embrace the future of work.

Description

UNIVERGE Blue® Cloud Services: One seamless and intuitive unified cloud communications and collaboration experience, aligning people, communications, and technology to the company's key initiatives. Key Components: - CONNECT (UCaaS): User-friendly and fully integrated Cloud Unified Communications platform with robust productivity and collaboration features. - ENGAGE (CCaaS): Highly reliable, secure, full-featured, and customizable Contact Center solution that delivers enhanced customer experience. - EXTEND API: API integration platform that connects Contact Center and Unified Communications functions into everyday business applications. - MEET: A powerful meeting solution that provides HD audio & video, interactive screen sharing, collaboration tools, and A.I. capabilities. - SHARE: Provides secure Sharing of the latest document versions without compromising accessibility or functionality. - CONNECT BRIDGE: Extends customers’ NEC phone system investment with cloud-based voice via desktop and mobile apps. - CONNECT+MS TEAMS: The costume version of the CONNECT works side-by-side with Microsoft Teams to enhance business communications.