Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
OpenText Experience Aviator serves as an intelligent foundation designed to facilitate the development of contextual, personalized, and pertinent customer communications and experiences on a large scale. Integrated within the OpenText Experience Cloud, it leverages generative AI, image AI, and content analysis to empower customer experience teams in their daily tasks, enabling marketers, communicators, and customer success personnel to produce engaging content, oversee digital assets, and enhance customer interactions effectively. Teams are equipped to generate innovative content or refine existing resources, ensuring increased simplicity, clarity, empathy, and consistency, all while preserving a cohesive brand voice. With generative AI seamlessly incorporated into OpenText Communications authoring workflows, teams can craft tailored communications based on reliable enterprise information and customer insights. Additionally, Experience Aviator is capable of generating web pages and digital assets, repurposing content for various formats, and accelerating the creation of initial drafts while minimizing the need for manual revisions. This comprehensive tool ultimately streamlines the content creation process and significantly improves team efficiency.
Description
Develop and share exceptional educational content directly from your web browser with ease. You can seamlessly integrate your ShowHows across various platforms. Diverse organizations utilize ShowHows to enhance the experience of their customers, members, users, students, or employees by improving their proficiency with products, acquiring new skills, or receiving valuable insights and suggestions. This integration can be done on any webpage, blog, or social media platform using a straightforward code snippet. Alternatively, you have the option to share a link through a help chat or email. Furthermore, you can enrich your guides by including lists of helpful related resources or relevant contextual links to assist users in completing their tasks effectively. By doing this, you not only facilitate learning but also create a more engaging and supportive environment for your audience.
API Access
Has API
No
API Access
Has API
No
Integrations
OpenText Aviator
Yes
OpenText Aviator Platform
Yes
OpenText Aviator Studio
Yes
OpenText DevOps Aviator
Yes
OpenText Service Management Aviator
Yes
Integrations
OpenText Aviator
No
OpenText Aviator Platform
No
OpenText Aviator Studio
No
OpenText DevOps Aviator
No
OpenText Service Management Aviator
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
OpenText
Founded
1991
Country
Canada
Website
www.opentext.com/aviator-ai/experience-aviator
Vendor Details
Company Name
ShowHows
Country
United Kingdom
Website
www.showho.ws
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Customer Success
Account Alerts
No
Account Management
No
Communication Management
No
Customer Engagement
No
Customer Lifecycle Management
No
Health Score
No
Onboarding
No
Revenue Management
No
Usage Tracking / Analytics
No
Win / Loss Analysis
No
Personalization
A/B Testing
No
Abandoned Cart Saver
No
Account Based Marketing
No
Behavioral Targeting
No
Campaign Segmentation
No
Content Analytics
No
Contextual Targeting
No
Customer Profiles
No
Experience Management
No
Recommendation Engine
No
Website Personalization
No
Product Features
Content Marketing
Audience Targeting
No
Brand Management
Yes
Campaign Management
No
Categorization / Grouping
No
Conversion Tracking
Yes
Distribution Management
Yes
Editorial Calendar
No
Multi-Channel Publishing
Yes
Publish Scheduling
No
SEO Management
No
Social Media Management
No
Video Management
No
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No