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ease
features
design
support

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Description

Communication has evolved in numerous ways, but when it truly matters, the most essential tool we rely on is our voice. Unify OpenScape Voice, part of the Unify OpenScape Enterprise suite, empowers your business to engage effectively—with colleagues, clients, and all stakeholders—delivering interactions that are immediate and full of depth. Whether utilized as an independent voice solution or integrated with other unified communication tools, Unify OpenScape Voice boasts carrier-grade reliability, robust security, and impressive scalability—supporting up to 100,000 users per node—along with versatile deployment options that can be on-premise or cloud-based. This solution ensures a seamless connection between voice and various functionalities such as mobility, video conferencing, chat, messaging, presence, and a unified number service. You can also incorporate voice capabilities into your existing business applications without the need to overhaul your current multi-vendor voice infrastructure, all achieved through a single, cohesive framework. Consequently, businesses can enhance their communication strategies while maintaining flexibility and reliability.

Description

Your Business, Seamlessly Connected. The future of Unified Communications as a Service (UCaaS) empowers you to stay in touch across various devices, regardless of your location. Thanks to the cloud-hosted UniVoxx Platform, even in the event of a power outage at your office, your phone lines will continue to function. Our mobile application enables your team to easily make and receive calls, ensuring that operations remain uninterrupted. Whether your organization has just one extension or up to 100,000, linking multiple locations is hassle-free. All communications are safeguarded with end-to-end encryption, ensuring that only the intended users can access the messages exchanged. Supported by robust enterprise-grade data centers, we provide an impressive 99.99% uptime guarantee. Additionally, our platform features seamless integrations that facilitate real-time data sharing across various applications, significantly enhancing business efficiency and fostering informed corporate decision-making. This innovative approach positions your business for success in an increasingly connected world.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Mitel

Founded

1971

Country

Canada

Website

unify.com/en/

Vendor Details

Company Name

UniVoxx

Founded

2018

Country

United States

Website

univoxx.com

Product Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Alternatives

Alternatives

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