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Description
A customer-centric solution designed for self-service capabilities across all membership functionalities, fully adjustable by administrators. Members can acquire multiple memberships and modify or pause them as needed. Flow presents a diverse array of activity options, including standard bookings and advanced ‘fast tickets’ that facilitate the sale of additional services and waiver agreements. Our templates cater to various sports and activities, offering complete adaptability in setting parameters like duration, frequency, and available spots. By merging the booking and joining process into a unified customer portal, Flow empowers users to manage their memberships and upcoming activities, all through a centralized dashboard. Members can conveniently purchase memberships, process payments, and make reservations for classes and activities via your personalized app. Furthermore, our reporting module provides valuable insights into member behavior, tracking everything from transactions to attendance, enabling you to refine your services based on real data. This comprehensive approach enhances both member engagement and operational efficiency.
Description
Playgeko serves as a comprehensive management platform for various sports clubs, encompassing padel, tennis, football, basketball, gyms, and multi-sport venues. This all-in-one system streamlines management tasks such as scheduling, memberships, coaching, tournaments, staffing, finances, and customer relationship management, effectively replacing the need for spreadsheets, WhatsApp, and manual booking methods.
The platform accommodates various pricing options, including peak and off-peak rates, and allows for customizable recurring reservations, as well as maintenance and event scheduling. Players can easily check real-time availability and make reservations through the Playgeko app or a club's personalized version. The integrated CRM system monitors booking histories to identify opportunities for renewals, upselling, and recognizing players who may be at risk of leaving. Additionally, an AI assistant is available to respond to inquiries regarding bookings and revenue, while also identifying open slots that align with players' habits to optimize club capacity.
Moreover, Playgeko features tools for membership sales, point-of-sale transactions, and payment processing, with access tailored to staff roles across different locations, ensuring clubs maintain complete ownership of their data and customer information. This holistic approach not only enhances operational efficiency but also improves the overall experience for both clubs and their members.
API Access
Has API
API Access
Has API
Integrations
Microsoft Outlook
Xero
Facebook
Gmail
Google Maps
Instagram
Lightspeed Retail
Mailchimp
Microsoft 365
Odoo
Integrations
Microsoft Outlook
Xero
Facebook
Gmail
Google Maps
Instagram
Lightspeed Retail
Mailchimp
Microsoft 365
Odoo
Pricing Details
$500 per month
Free Trial
Free Version
Pricing Details
$59 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
OpenPlay
Founded
2013
Country
United Kingdom
Website
openplay.net
Vendor Details
Company Name
Playgeko
Founded
2024
Country
United States
Website
playgeko.com
Product Features
Club Management
Attendance Tracking
Billing & Invoicing
Check-In Manager
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Member Portal
Membership Management
Payment Processing
Point of Sale (POS)
Parks and Recreation
Billing & Invoicing
Check-in / Check-Out
Child Care
Contract Management
Employee Management
Event Management
Facility Management
League / Team Management
Membership Management
Registration Management
Rental Management
Product Features
Club Management
Attendance Tracking
Billing & Invoicing
Check-In Manager
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Member Portal
Membership Management
Payment Processing
Point of Sale (POS)