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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Ontrack Workflow allows local sales and marketing professionals to easily market products and services. Ontrack Workflow's Marketing Asset Management Software gives businesses and their teams access online to a portal that stores relevant, current and on-brand sales and marketing assets. The features include: Flexible Online Portal and Administrative Tools & Workflow management, Brand Control, Localization & Personalization. Variable Data & Data merge, Vendor Linking. Reporting & Analytics. API Integrations. Ontrack Workflow is a cost-effective solution with large capabilities and quick setup. Register for a free demo!

Description

RC On-Track Issue Management provides an efficient solution for overseeing and monitoring enhancement requests, product changes, and defects from the moment they are reported until they are resolved. Although primarily utilized in software and web development as well as IT support, its versatility allows it to be applied across various sectors. The application can be easily configured on your own web server, enabling administrators to establish projects, create users with designated roles, and assign them to specific projects for immediate use—tracking issues from their initial report to their final resolution. You have the ability to create multiple projects tailored to support, product management, or development tasks. With various security levels, you can regulate user access accordingly. To clarify a bug or provide additional context for a request, users can conveniently attach files to their logged issues. Furthermore, the system allows for commenting on issues and meticulously records all interactions, ensuring a comprehensive history of each issue is easily accessible for review. This functionality not only streamlines communication but also enhances collaboration among team members.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Barracuda Cloud Archiving Service Yes 
Barracuda PST Enterprise Yes 
Barracuda SSL VPN Yes 
Mailchimp Yes 
Salesforce Yes 

Integrations

Barracuda Cloud Archiving Service No 
Barracuda PST Enterprise No 
Barracuda SSL VPN No 
Mailchimp No 
Salesforce No 

Pricing Details

$999/ month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Ontrack Workflow

Founded

2007

Country

United States

Website

www.ontrackworkflow.com

Vendor Details

Company Name

Roundedcube

Website

www.roundedcube.com/rcontrack

Product Features

Brand Management

Approval Process Control Yes 
Artwork Management Yes 
Asset Management Yes 
Change Management Yes 
Fulfillment Distribution Yes 
Project Management Yes 

Digital Asset Management

Asset Categorization Yes 
Asset Library Yes 
Asset Sharing Yes 
Brand Control Yes 
Customizable Branding Yes 
File Conversion Yes 
Metadata Management Yes 
Mobile App No 
Reporting/Analytics Yes 
Search Within Document Yes 
Search/Filter Yes 
Version Control No 
Watermarking No 
Workflow Management Yes 

Web to Print

Approval Workflow Yes 
Customizable Templates Yes 
Multi-Store Yes 
Order Management Yes 
Product Configurator Yes 
Quotes / Estimates Yes 
SEO Management No 
Templates Yes 
Website Management Yes 

Product Features

Issue Tracking

Assignment Management No 
Dashboard No 
Escalation Management No 
Issue Auditing Yes 
Issue Scheduling Yes 
Knowledge Base No 
Project Management Yes 
Recurring Issues No 
Scheduling No 
Task Management No 

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