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Description
OnlineToken stands at the forefront of innovative queue management solutions, catering to a diverse range of businesses to streamline their queue processes effectively. Our mission is to empower businesses to manage customer lines seamlessly, enhancing the overall experience by transitioning from traditional physical queues to efficient virtual ones. By adopting a zero-queue strategy, customers can conveniently schedule services from nearby locations that suit them best. Our advanced token management system offers real-time updates on queue status and anticipated wait times, ensuring that customers are always informed. In today's world, a contactless approach has become essential, as the conventional hustle of long lines poses health risks amidst ongoing concerns about infections. OnlineToken delivers a comprehensive solution designed to safeguard against Covid-19, prioritizing consumer health and hygiene while also countering the rapidly evolving tactics of fraudsters. With our technology, businesses can thrive in a safer environment, enhancing customer confidence and satisfaction.
Description
Queaxis empowers businesses to serve their customers virtually from any location, ensuring a digital connection that enhances accessibility. With various check-in options available, customers can effortlessly connect and interact with service providers to access the services they need. The platform’s integrated signage module, combined with PixlView, opens up exciting avenues for brand promotion. In addition to providing queue information, it can display push advertisements, engaging media content, and informative infotainment material to captivate customers. An advanced web-based agent terminal simplifies the process for service representatives, enabling them to assist customers efficiently. Emote incorporates cutting-edge features such as live chat, call forwarding, and real-time performance indicators, offering several valuable enhancements. Furthermore, it boasts a high degree of dynamism and customization, allowing it to adapt to the specific requirements of your workflow seamlessly. This adaptability ensures that your service delivery remains efficient and responsive to customer needs.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
OnlineToken
Founded
2019
Country
United States
Website
www.onlinetoken.co
Vendor Details
Company Name
Uninand Technologies
Founded
2015
Country
United Arab Emirates
Website
www.uninand.com/queaxis
Product Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue
Product Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue