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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

OnlineToken stands at the forefront of innovative queue management solutions, catering to a diverse range of businesses to streamline their queue processes effectively. Our mission is to empower businesses to manage customer lines seamlessly, enhancing the overall experience by transitioning from traditional physical queues to efficient virtual ones. By adopting a zero-queue strategy, customers can conveniently schedule services from nearby locations that suit them best. Our advanced token management system offers real-time updates on queue status and anticipated wait times, ensuring that customers are always informed. In today's world, a contactless approach has become essential, as the conventional hustle of long lines poses health risks amidst ongoing concerns about infections. OnlineToken delivers a comprehensive solution designed to safeguard against Covid-19, prioritizing consumer health and hygiene while also countering the rapidly evolving tactics of fraudsters. With our technology, businesses can thrive in a safer environment, enhancing customer confidence and satisfaction.

Description

Queaxis empowers businesses to serve their customers virtually from any location, ensuring a digital connection that enhances accessibility. With various check-in options available, customers can effortlessly connect and interact with service providers to access the services they need. The platform’s integrated signage module, combined with PixlView, opens up exciting avenues for brand promotion. In addition to providing queue information, it can display push advertisements, engaging media content, and informative infotainment material to captivate customers. An advanced web-based agent terminal simplifies the process for service representatives, enabling them to assist customers efficiently. Emote incorporates cutting-edge features such as live chat, call forwarding, and real-time performance indicators, offering several valuable enhancements. Furthermore, it boasts a high degree of dynamism and customization, allowing it to adapt to the specific requirements of your workflow seamlessly. This adaptability ensures that your service delivery remains efficient and responsive to customer needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

OnlineToken

Founded

2019

Country

United States

Website

www.onlinetoken.co

Vendor Details

Company Name

Uninand Technologies

Founded

2015

Country

United Arab Emirates

Website

www.uninand.com/queaxis

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

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