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Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Description

OnlineToken stands at the forefront of innovative queue management solutions, catering to a diverse range of businesses to streamline their queue processes effectively. Our mission is to empower businesses to manage customer lines seamlessly, enhancing the overall experience by transitioning from traditional physical queues to efficient virtual ones. By adopting a zero-queue strategy, customers can conveniently schedule services from nearby locations that suit them best. Our advanced token management system offers real-time updates on queue status and anticipated wait times, ensuring that customers are always informed. In today's world, a contactless approach has become essential, as the conventional hustle of long lines poses health risks amidst ongoing concerns about infections. OnlineToken delivers a comprehensive solution designed to safeguard against Covid-19, prioritizing consumer health and hygiene while also countering the rapidly evolving tactics of fraudsters. With our technology, businesses can thrive in a safer environment, enhancing customer confidence and satisfaction.

Description

QR Wait is a web-based virtual queuing and waitlist solution designed for organizations that handle walk-in traffic. Users can easily join the queue by scanning a QR code with their mobile device, eliminating the need for app downloads or account creation, and they can monitor their position and estimated wait times while receiving notifications when it’s their turn. Staff members can oversee the queue from any browser-enabled device, whether a phone or tablet, and have the ability to call the next customer, include individuals who do not have smartphones, and manage several queues, services, counters, or tables simultaneously. Additionally, features like rotating QR codes and location verification can be implemented to restrict remote access for joining the queue. The platform accommodates both appointment-based visitors and walk-ins and includes options such as a queue-status page, a display interface for televisions or tablets, detailed queue statistics, REST API integration, and webhooks for enhanced functionality. This service is ideal for various environments, including service desks, municipal offices, clinics, restaurants, beaches, pools, and event entrances, allowing visitors to participate through their browser without the need for specialized queue management hardware. Furthermore, the system enhances customer experience by streamlining the waiting process and facilitating efficient management for staff.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Make No 
Zapier No 

Integrations

Make Yes 
Zapier Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$19/1,000 entries
The first 250 tickets are free. Prepaid ticket packs start at $19 for 1,000 entries. Tickets do not expire, prices include applicable taxes, and there is no monthly subscription.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

OnlineToken

Founded

2019

Country

United States

Website

www.onlinetoken.co

Vendor Details

Company Name

QR Wait

Founded

2026

Website

qrwait.app

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

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