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Average Ratings 0 Ratings
Description
The OneVu solution from IEG4 offers a comprehensive digital interface for council services, enhancing customer interactions by addressing their queries rather than merely displaying data. This innovative platform has led to a remarkable reduction in phone inquiries by as much as 50% in various councils. OneVu empowers users to find personalized solutions to frequently asked questions while also allowing them to submit and monitor the status of over 300 different services across the council. With a significant portion of calls, over 30%, stemming from customers checking on progress or following up on issues, OneVu effectively mitigates this by providing progress tracking on every online form. From the outset, users can access a library of more than 250 forms, ensuring a swift implementation, and with the addition of eDesigner, customization options are readily available. Furthermore, OneVu features an advanced workflow engine that supports multi-stage processes, enabling citizens to track their applications and services directly through their OneVu account, thereby enhancing the overall user experience. This seamless integration of services not only streamlines processes but also fosters greater transparency and engagement between councils and their constituents.
Description
etsCouncil offers a comprehensive end-to-end platform that partners with corporations to cultivate work environments rich in effective management cultures. Our goal is to elevate the quality of corporate environments, fostering collaboration between managers and employees to achieve remarkable success through seamlessly integrated advanced technologies. By equipping the HR and operational sectors of organizations with distinctive features powered by ZFT technology (Zero Fake employee Tolerance), etsCouncil allows managers and HR professionals to assess employee mindsets and predict engagement levels using scientific metrics, focusing on Talent Recognition and Skills Comparison. Furthermore, etsCouncil is adept at tackling any challenges by relying on employees’ high levels of confidence and easy accessibility, as it provides a specialized search tool that filters candidates based on precise criteria to identify talent according to their Talent score, skill score, and specific competencies. This innovative approach ensures that organizations can attract and retain the best talent available. Additionally, our platform continually evolves to meet the dynamic needs of the corporate landscape, reinforcing our commitment to excellence.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$1 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
IEG4
Founded
2006
Country
United Kingdom
Website
www.ieg4.com/onevu
Vendor Details
Company Name
Dheeram Innovations
Country
India
Website
etscouncil.com
Product Features
Product Features
Talent Management
Career Development Planning
Compensation Management
Competency Management
Employee Lifecycle Management
Goal Setting / Tracking
Job Description Management
Onboarding
Performance Appraisal
Recruiting Management
Succession Planning
Training Management