Average Ratings 1 Rating

Total
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Average Ratings 2 Ratings

Total
ease
features
design
support

Description

Transparency, choice and control are key to trust. Organizations have the opportunity to leverage these moments to build trust, and provide more valuable experiences. People expect greater control over their data. We offer privacy and data governance automation to help organizations better understand and comply with regulatory requirements. We also operationalize risk mitigation to ensure transparency and choice for individuals. Your organization will be able to achieve data privacy compliance quicker and build trust. Our platform helps to break down silos between processes, workflows, teams, and people to operationalize regulatory compliance. It also allows for trusted data use. Building proactive privacy programs that are rooted in global best practice and not just reacting to individual regulations is possible. To drive mitigation and risk-based decision-making, gain visibility into unknown risks. Respect individual choice and integrate privacy and security by default in the data lifecycle.

Description

Twilio Segment’s Customer Data Platform (CDP) provides companies with the data foundation that they need to put their customers at the heart of every decision. Using Twilio Segment, companies can collect, unify and route their customer data into any system. Over 25,000 companies use Twilio Segment to make real-time decisions, accelerate growth and deliver world-class customer experiences.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Engage Yes 
Ketch Yes 
BMC AMI Data Yes 
Boltic No 
ChartMogul No 
Cust AI No 
DataUnlocker No 
FusionAuth No 
Gorgias No 
HubSpot Customer Platform Yes 
Kubit No 
Nightfall No 
Ours Privacy No 
Refiner No 
Screeb No 
Superblocks No 
Userlist No 
Vitally No 
Zendesk No 

Integrations

Adobe Marketo Engage Yes 
Ketch Yes 
BMC AMI Data No 
Boltic Yes 
ChartMogul Yes 
Cust AI Yes 
DataUnlocker Yes 
FusionAuth Yes 
Gorgias Yes 
HubSpot Customer Platform No 
Kubit Yes 
Nightfall Yes 
Ours Privacy Yes 
Refiner Yes 
Screeb Yes 
Superblocks Yes 
Userlist Yes 
Vitally Yes 
Zendesk Yes 

Pricing Details

OneTrust offers modular solutions to fit your CCPA, GDPR & global privacy compliance requirements.
Free Trial No 
Free Version No 

Pricing Details

$120 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

OneTrust

Founded

2016

Country

United States

Website

www.onetrust.com/solutions/privacy-automation/

Vendor Details

Company Name

Twilio

Founded

2011

Country

United States

Website

segment.com

Product Features

AI Governance

Whether you're procuring AI solutions from vendors or creating them internally, AI Governance enables informed, risk-aware decision-making. Oversee AI initiatives, monitor both proprietary and open-source models, manage training datasets, and enhance visibility into your organization's AI activities and development through structured intake processes, project management integrations, and AI/ML analysis. Build trust throughout the processes of AI onboarding, development, and deployment. Simplify decision-making across compliance, risk management, and technology teams to ensure adherence to international regulations, standards, and company policies. Achieve all of this within a secure, unified platform. Identify and mitigate shadow AI and any deviations from the intended use of AI. Foster collaboration among AI governance committees and various stakeholders. Manage and oversee AI/ML technologies from a centralized program command center.

Consent Management Platforms

Additional Users / Permissions Yes 
Automatic Cookie-Blocking Yes 
CCPA Compliance Yes 
CMS Integration Yes 
Cookie Crawling Yes 
Design/Branding Customization Yes 
Fingerprinting No 
GDPR Compliance Yes 
IAB Compliance Yes 
Reporting / Analytics Yes 
Responsive Design Yes 
Subdomains Compatibility Yes 
Tag Manager Integration Yes 
Whitelabel Solution Yes 

Data Discovery

Contextual Search Yes 
Data Classification Yes 
Data Matching Yes 
False Positives Reduction Yes 
Self Service Data Preparation Yes 
Sensitive Data Identification Yes 
Visual Analytics Yes 

Data Governance

Access Control Yes 
Data Discovery Yes 
Data Mapping Yes 
Data Profiling Yes 
Deletion Management Yes 
Email Management Yes 
Policy Management Yes 
Process Management Yes 
Roles Management Yes 
Storage Management Yes 

Data Management

Customer Data Yes 
Data Analysis Yes 
Data Capture Yes 
Data Integration Yes 
Data Migration Yes 
Data Quality Control Yes 
Data Security Yes 
Information Governance Yes 
Master Data Management Yes 
Match & Merge Yes 

Data Privacy Management

Access Control Yes 
CCPA Compliance Yes 
Consent Management Yes 
Data Mapping Yes 
GDPR Compliance Yes 
Incident Management Yes 
PIA / DPIA Yes 
Policy Management Yes 
Risk Management Yes 
Sensitive Data Identification Yes 

GDPR Compliance

Access Control Yes 
Consent Management Yes 
Data Mapping Yes 
Incident Management Yes 
PIA / DPIA Yes 
Policy Management Yes 
Risk Management Yes 
Sensitive Data Identification Yes 

Product Features

Account Based Marketing

Analytics No 
Campaign Personalization Yes 
Customer Segmentation Yes 
Engagement Monitoring Yes 
Lead Nurturing No 
Lead Scoring No 
Progress Tracking No 
Prospecting Tools No 
Target Account Identification Yes 

Consent Management Platforms

Additional Users / Permissions No 
Automatic Cookie-Blocking No 
CCPA Compliance No 
CMS Integration No 
Cookie Crawling No 
Design/Branding Customization No 
Fingerprinting No 
GDPR Compliance No 
IAB Compliance No 
Reporting / Analytics No 
Responsive Design No 
Subdomains Compatibility No 
Tag Manager Integration No 
Whitelabel Solution No 

Customer Data Platforms (CDP)

Behavioral Analytics Yes 
Campaign Management Yes 
Customer Profiles Yes 
Customer Segmentation Yes 
Data Integration Yes 
Data Matching Yes 
GDPR Compliance Yes 
Personalization Yes 
Predictive Modeling Yes 

Data Governance

Access Control No 
Data Discovery No 
Data Mapping No 
Data Profiling No 
Deletion Management No 
Email Management No 
Policy Management No 
Process Management No 
Roles Management No 
Storage Management No 

Data Management

Customer Data Yes 
Data Analysis Yes 
Data Capture Yes 
Data Integration Yes 
Data Migration Yes 
Data Quality Control Yes 
Data Security Yes 
Information Governance Yes 
Master Data Management Yes 
Match & Merge Yes 

Data Privacy Management

Access Control No 
CCPA Compliance No 
Consent Management No 
Data Mapping No 
GDPR Compliance No 
Incident Management No 
PIA / DPIA No 
Policy Management No 
Risk Management No 
Sensitive Data Identification No 

Data Quality

Address Validation No 
Data Deduplication Yes 
Data Discovery Yes 
Data Profililng Yes 
Master Data Management Yes 
Match & Merge Yes 
Metadata Management No 

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

Master Data Management

Data Governance Yes 
Data Masking Yes 
Data Source Integrations Yes 
Hierarchy Management No 
Match & Merge Yes 
Metadata Management No 
Multi-Domain Yes 
Process Management Yes 
Relationship Mapping Yes 
Visualization No 

Personalization

A/B Testing No 
Abandoned Cart Saver No 
Account Based Marketing Yes 
Behavioral Targeting Yes 
Campaign Segmentation Yes 
Content Analytics No 
Contextual Targeting Yes 
Customer Profiles Yes 
Experience Management Yes 
Recommendation Engine Yes 
Website Personalization Yes 

Product Analytics

Attribution No 
Automatic Data Capture No 
Churn Reporting No 
Customer Feedback Collection No 
Customer Guidance No 
Customer Journey Analytics No 
Data Export No 
Data History Retention No 
Data Labeling No 
Product Engagement Scoring No 
Real-Time Data Analysis No 
Touchpoint Analytics No 
User Segmentation No 

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